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 - Dilbert by Scott Adams

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Tags #rudeness, #punishment, #animals, #livestock

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Mordac, the preventer of information services Mordac says, "You have exceeded your allocation for I.T. support." Mordac says, "The penalty is forcible relocation to an agrarian society." Cow says, "Seriously, even a cow knows you should try rebooting before calling tech support."

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"Asok, I need you to fill in at tech support for a few days." "You'll be the guy who asks the customer for information, then transfers the call to another person who asks exactly the same questions." "Wouldn't that make me a barrier to progress?" "Only if the other guy actually helped."

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Tina the tech writer "I decided to base your salary on the number of pages you write." "Fine. I'll give you a high volume of low quality work." "Sometimes the best you can do is move the hairball to another pocket."

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Tina the tech writer "As you requested I increased the speed of my writing." "My breakthrough was realizing that accuracy and clarity are optional!" "Would you like to micromanage me by reading it all and pointing out the errors?"

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Dogbert's Tech Support "No one else has ever reported that problem." "That means you are either crazy or a liar." "It's a little of both, but how did you know?" "I can see through your computer."

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"This is Dogbert's tech support. How may I abuse you?" "I get an error message every time I open an application." "Try giving me all of your personal information and then checking into rehab." "Then I'll have someone steal your identity and move in with your wife." "There's a good chance that the new guy will know how to fix your computer." "When you get out of rehab, talk your wife into taking you back." "Then never touch your computer again because it hurts the ones you love." "How's work?" "Everyone wants to talk to my supervisor."

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Dogbert is sitting at a computer. He says into a telephone headset, "This is Dogbert's Tech Support. How may I abuse you?" The customer on the other end of the line responds, "Finally!! It took me an hour to penetrate your inscrutable audio menu system!" The customer continues, "Then I waited in queue for forty minutes!" The customer says, "My problem is that my computer keeps freezing..." Dogbert's voice interrupts him, "Not so fast." Dogbert says, "I need to know your name, address, phone number, operating system, e-mail address, serial numbers, software versions and video drivers." The customer clenches his teeth and shakes his fist as Dogbert's voice continues, "Then I'll put you in queue for the low-level technician who can only tell you to reboot." Dogbert continues, "He'll ask you the same questions for reasons that will baffle you." The customer asks, "But eventually you'll solve my problem, right?" Dogbert's voice replies, "Sure, if your problem is too much optimism."

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"Dogbert Consults." "Your network-security product is buggy and complicated." "Your used guide is an inspired work of pure evil." "And your tech-support department is an inebriated chimpanzee with a typewriter." "One strategy would be to fix all of those problems." "What's the other strategy?" "Sell consulting services to your victims... I mean customers!" "I'm so happy, it's making my hair quiver!" "But what do we do when our consultants can't make our products work either?" "They're paid by the hour." "QUIVER!!"

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Dogbert says into his telephone headset, "This is Dogbert's Tech Support. How may I abuse you?" The man on the other end of the line replies, "My printer prints a blank page after every document." Dogbert says, "Why would you complain about getting free paper?" The man responds, "Free? Isn't it just giving me my own paper?" Dogbert replies, "Egad, man! Look at the quality of the free paper compared to your lousy regular paper!" Dogbert continues, "Only a fool or a liar would say they look the same!" The man responds, "Now that you mention it, it does seem silkier." Dilbert approaches Dogbert and asks, "What are you doing?" Dogbert replies, "I'm helping people accept the things they can't change."

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The Boss says to Dilbert, "I have an idea!" The Boss continues, "We'll automate our online tech support." The Boss says to Dilbert, "Our software will analyze incoming e-mail and send responses based on key words!" Dilbert, his tie flying up, says to The Boss, "That's an excellent plan." The Boss responds, "I know." Dilbert says, "But what about the one percent of our customers who actually get a useful response?" Dilbert says to The Boss, "Maybe we could wear ski masks and throw rocks at their houses." Dilbert says, "Then we could achieve our goal of 100% customer dissatisfaction! Whoo hoo!" Dilbert throws his arms up in the air as The Boss watches him. Dilbert thinks to himself, "Maybe I should work someplace where sarcasm and supportiveness are different things."