Search Results for "customer service"
Share September 07, 2014's comic on:
CEO: I welcome any input on our corporate strategy. Dilbert: I think we need to be more customer-centric. CEO: You mean raise our prices? Dilbert: I mean focus on the needs of our customers. CEO: You mean we should be a monopoly so they need us? Dilbert: Um, no. We should find out what they need and then give it to them. CEO: They need to buy our products. Dilbert: They probably don't. CEO: So you're saying our marketing campaign should use psychological manipulation to make people think they need our products. You finally had a good idea. Dilbert: I'm going to stop talking now.
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Share December 27, 2015's comic on:
Man: I need you to join me on a sales call to tell my customer how easy it will be to switch to our software. Dilbert: It isn't easy. Man: This is a sales call. All you need to do is say everything will be easy. Dilbert: What happens when they find out it isn't easy? Man: They won't find out until after they pay us. Dilbert: What will you do when they complain? Man: I'll tell your boss you misled them. Dilbert: Not if I warn him first! Man: Too late. I already told him you're a liar.
Share December 14, 2015's comic on:
The Sales Call. Salesman: If you need any tweaks to the software, Dilbert can do that in minutes. Dilbert: I'm not allowed to tweak the software for one customer. Salesman: He'll do it anyway. Dilbert: I'm going to report you.
Share June 13, 2016's comic on:
Dilbert: We're getting a lot of product complaints on Twitter. Boss: Tell those trolls to shut up and leave us alone. Dilbert: Uh... okay. CEO: Why did our stock just drop to zero? Boss: Sounds like a seasonal thing.
Share December 09, 2016's comic on:
Boss: We need to regain customer trust after our exploding phone fiasco. Dogbert: You need a celebrity endorsement. People trust celebrities with their life-and-death decisions. Maybe a famous cartoonist. Boss: I don't see how that could go wrong. Narrator: Continued...
Share April 16, 2017's comic on:
Waiter: Here are your french fries. Dilbert: Gaaaa!!! I have no salt. Waiter: I will bring the salt right away. Dilbert: No, you won't. This isn't my first time eating out! You say you will bring salt, but you will be distracted by another table. I will sit here in anger while I watch you do things that do not involve bringing me salt. As the temperature of my fries drops, my cortisol levels will increase. In five minutes I will hate your guts and this restaurant, too. I also need ketchup. Waiter: That will take a little longer.