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 - Dilbert by Scott Adams

Share March 01, 2015's comic on:


Tags #computers, #customer service, #frustration, #installing drivers, #software, #tech support, #technical support, #technology

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Dogbert's Tech Support. Dilbert: The error message says my copy of Windows is not genuine. Dogbert" I'll walk you through a series of steps that won't work. Dilbert: Wait... what? Dogbert: After seventeen attempts that involve rebooting, you will lose hope. At some point you will give up and buy a new computer just to be done with it all. We'll start by uninstalling all of your drivers and reinstalling. Dilbert: Can I skip all of the useless steps and just buy a new computer? Dogbert: Sure, but you don't need to be a jerk about it.

Re Accomodation On The Flight

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Re Accomodation On The Flight - Dilbert by Scott Adams

Share May 17, 2017's comic on:


Tags #air travel, #airlines, #customer service, #overbooking, #flight

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Flight Attendant: The flight is overbooked and our algorithm selected you for re-accommodation. Dilbert: What exactly does "re-accommodation" mean in this context? Oh.

Why Did The Algorithm Bump Dilbert

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Why Did The Algorithm Bump Dilbert - Dilbert by Scott Adams

Share May 18, 2017's comic on:


Tags #airlines, #air travel, #flight, #overbooking, #customer service

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Dilbert: Why did your algorithm pick me to be bumped from the full flight? Is it because I had the lowest-cost ticket? Agent: It was that plus your lack of upper body strength.

Make It Hard To Uninstall

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Make It Hard To Uninstall - Dilbert by Scott Adams

Share July 21, 2017's comic on:


Tags #customer service, #business strategy, #sales, #deception

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Boss: Don't focus so much on making the software do what our customers want it to do. Just make it hard for users to uninstall it. Dilbert: Why would they buy it in the first place? Boss: A big part of our strategy involves lying.

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 - Dilbert by Scott Adams

Share October 03, 2002's comic on:


Tags #win- win scenarios, #customer focused, #solutions, #actual prodcut, #sell, #partner, #shovel

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Dilbert is meeting with a salesman. The salesman says, "We provide win-win scenarios and customer-focused solutions." Dilbert responds, "Uh.. Okay.. But what is the actual product or service you sell?" The salesman says, "We don't sell; we partner." Dilbert responds, "I don't buy; I shovel."

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 - Dilbert by Scott Adams

Share April 28, 2002's comic on:


Tags #meeting with favorites, #management perspective, #top priority, #price, #service, #circles are round, #flew in, #ate up time, #stole a day, #revenge

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The Boss walks into a meeting and says, "Hey, it's a meeting with our favorite customers!" The Boss continues, "It's lucky I was passing by." The Boss continues, "I don't know what this meeting is about but I'm sure it needs some management perspective." The Boss continues, "Our top priority is quality. Our other top priority is price.. and service.. and ..." Headline: One Hour Later. The Boss concludes, "And that's why circles are round." The customer looks at her watch and says, "We flew here for this meeting and you used up all of our time saying nothing." The customer stands up and exclaims, "You stole a day of my life! I will hunt you to the end of time! Revenge will be mine!" The Boss and Dilbert are alone in the conference room. The Boss says, "Is it just me or is that phrase starting to be overused?"

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 - Dilbert by Scott Adams

Share June 18, 2011's comic on:


Tags #anxiety, #work ethic, #worry, #indispensible, #fired, #useless, #riskier, #toe clip, #20 years of service

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Asok: Wally, should I try to become indispensable so I won't be fired? Wally: No. Indispensable people end up working too hard because they can't risk showing anyone else how to do what they do. Asok: Being useless seems riskier. Wally: Have you seen the tie clip I got for 20 years of service?

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 - Dilbert by Scott Adams

Share July 16, 2011's comic on:


Tags #customer survey data, #marketing, #design, #engineering secret

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The customer survey data is for marketing eyes only. design the next release and we'll tell you if its what everyone wanted. How long will it take? Dilbert: Thats an engineering secret.

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 - Dilbert by Scott Adams

Share February 16, 2012's comic on:


Tags #dating, #fast date, #technologically, #incompatible, #internet connection, #slow connection, #4g service

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Dogbert: That was a fast date. Dilbert: We were technologically incompatible. Her internet connection is slow, and there's no 4G service where she lives. How could I spend my time there? Dogbert: You could just talk. Dilbert: I like to show my sources.

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 - Dilbert by Scott Adams

Share April 26, 2012's comic on:


Tags #dogs & puppies, #service monkey, #walking and texting, #guide obstacle

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Dilbert: Hey, Alice, do you have... Dog: She can't hear you. She's walking and texting. That's it... Easy does it. I'll guide you around this obstacle. Dilbert: What did I just see? Wally: I'm saving up for a service monkey.