Search Results for "customer service"
Share October 13, 2010's comic on:
Dogbert Consults Dogbert says, "Customer data is an asset that you can sell." Dogbert says, "It's totally ethical because our customers would do the same thing to us if they could." The Boss says, "Sounds fair." Dogbert says, "In phase one, we'll dehumanize the enemy by calling them 'data.'"
Share February 01, 2009's comic on:
The boss says, "Asok, we're getting killed by bad customer reviews online." The boss says, "I need you to pretend you're several different customers and write positive reviews." Asok says, "Doesn't that break some sort of law?" The boss says, "Heck no. it only crosses some ethical boundaries and violates the term of service for the web site." The boss says, "And depending on your religious views, it might be a hiccup on your way to paradise." The boss says, "But I'm almost certain there won't be any jail time or eternal damnation." Asok says, "Well...okay." The boss says, "And be sure to defame our competitors."
Share November 15, 2009's comic on:
The boss says, "Dilbert, I'd like you to meet one of our biggest customers. She has some technical questions." Dilbert says, "Whoa! Get that disease-infested paw away from me!" Dilbert says, "Don't you follow the news? Shaking hands is so 2008." Dilbert says, "No offense, but you look more like a virus incubator than a vigorous hand washer." Dilbert says, "So why don't you pull that death stick back up your sleeve and we can pretend this ugly incident never happened." Dilbert says, "And if it's not too much to ask, could you exhale toward things I'm likely not to touch?" Dilbert says, "Okay, now that the pleasantries are out of the way, what can I tell you about our new product line?" Dilbert says, "We lost a customer, but I survived the meeting." The Boss says, "Next time, do it the other way."
Share August 12, 2007's comic on:
"Prepare a proposal for this customer." "Why me?" "You were walking by. I had it in my head." "We can't win this business. We don't have the right products or expertise." "Just say we do. We'll figure it out later." "They know we don't. And we'd still be the most expensive bidder." "Bid low. We'll make it up with change orders and unexpected essential upgrades." "In other words, I've been randomly assigned to create lies for a proposal we can't win for a service we can't perform." "You make competing sound bad."
Share April 28, 2002's comic on:
The Boss walks into a meeting and says, "Hey, it's a meeting with our favorite customers!" The Boss continues, "It's lucky I was passing by." The Boss continues, "I don't know what this meeting is about but I'm sure it needs some management perspective." The Boss continues, "Our top priority is quality. Our other top priority is price.. and service.. and ..." Headline: One Hour Later. The Boss concludes, "And that's why circles are round." The customer looks at her watch and says, "We flew here for this meeting and you used up all of our time saying nothing." The customer stands up and exclaims, "You stole a day of my life! I will hunt you to the end of time! Revenge will be mine!" The Boss and Dilbert are alone in the conference room. The Boss says, "Is it just me or is that phrase starting to be overused?"
Share July 18, 2013's comic on:
Boss: We've been using The Dogbert Offsite Document Storage Service for five years, and frankly, I'm concerned. Your service trucks look suspiciously like garbage trucks. I would cancel your service if I could find the contract. Dogbert: It's in "storage."
Share May 24, 2014's comic on:
Dilbert: I have the results of our customer survey. The new software feature they want most is "Flying car" Boss: Did you survey any people who aren't idiots? Dilbert: No, I only surveyed people who buy from us.
Share September 07, 2014's comic on:
Tags #assumption, #business ethics, #buy prodcuts, #corporate strategy, #corporation, #customer centric, #etiquette & ethics, #evil, #executives, #ideas, #marketing campaign, #monopoly, #needs, #needs of customers, #psychological manipulation
CEO: I welcome any input on our corporate strategy. Dilbert: I think we need to be more customer-centric. CEO: You mean raise our prices? Dilbert: I mean focus on the needs of our customers. CEO: You mean we should be a monopoly so they need us? Dilbert: Um, no. We should find out what they need and then give it to them. CEO: They need to buy our products. Dilbert: They probably don't. CEO: So you're saying our marketing campaign should use psychological manipulation to make people think they need our products. You finally had a good idea. Dilbert: I'm going to stop talking now.
Share August 21, 2014's comic on:
Ratbert: When I die, I hope to go to Google. I would spend eternity with free food, bus service, and massages. Dogbert: And you would always be around smart, ambitious people. Ratbert: That's okay. I'll bring earplugs.