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 - Dilbert by Scott Adams

Share May 01, 2010's comic on:


Tags #tech support, #condenscending, #brain, #intelligence, #sit at computer, #back, #talk, #stairs

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Dogbert's Tech Support Dogbert says, "The problem is in the part of your brain that handles intelligence." Dogbert says, "I can reboot you, but I won't lie: It's going to hurt." Dilbert says, "We need to talk." Dogbert says, "Are you near stairs?"

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 - Dilbert by Scott Adams

Share May 03, 2010's comic on:


Tags #tech support, #sit down, #talk, #stool, #computer, #headset, #technical problems, #trick, #hurt, #pessimism, #angry

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Dilbert says, "It's not right to use your tech support job to trick people into hurting themselves." Dogbert says, "I help people take their minds off of hopeless technical problems." Dilbert says, "How do you know a problem is hopeless?" Dogbert says, "Great. So now pessimism is a crime?"

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 - Dilbert by Scott Adams

Share November 12, 2007's comic on:


Tags #tech support, #asks customer, #information, #transfers call, #same questions, #barrier to progress, #other guy

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The Boss: "Asok, I need you to fill in at tech support for a few days." "You'll be the guy who asks the customer for information, then transfers the call to another person who asks exactly the same questions." Asok: "Wouldn't that make me a barrier to progress?" " The Boss: Only if the other guy actually helped."

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 - Dilbert by Scott Adams

Share November 27, 2007's comic on:


Tags #tech writer, #salary, #number of pages, #high volume, #low quality, #hairball, #pocket

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Tina the tech writer The Boss: "I decided to base your salary on the number of pages you write." Tina: "Fine. I'll give you a high volume of low quality work." The Boss: "Sometimes the best you can do is move the hairball to another pocket."

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 - Dilbert by Scott Adams

Share November 28, 2007's comic on:


Tags #tech writer, #stack of papers, #speed of writing, #breakthrough, #realize accuracy, #optional, #micromanage, #errors

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Tina the tech writer Tina: "As you requested I increased the speed of my writing." "My breakthrough was realizing that accuracy and clarity are optional!" "Would you like to micromanage me by reading it all and pointing out the errors?"

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 - Dilbert by Scott Adams

Share November 30, 2007's comic on:


Tags #tech support, #original problem, #crazy or liar, #both, #computer

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Dogbert's Tech Support Dogbert: "No one else has ever reported that problem." "That means you are either crazy or a liar." Man: "It's a little of both, but how did you know?" DOgbert: "I can see through your computer."

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 - Dilbert by Scott Adams

Share March 02, 2003's comic on:


Tags #abuse, #audio menu system, #freezing, #love problem, #low level technician, #same questions, #too much optimism, #waited in que, #tech support

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Dogbert is sitting at a computer. He says into a telephone headset, "This is Dogbert's Tech Support. How may I abuse you?" The customer on the other end of the line responds, "Finally!! It took me an hour to penetrate your inscrutable audio menu system!" The customer continues, "Then I waited in queue for forty minutes!" The customer says, "My problem is that my computer keeps freezing..." Dogbert's voice interrupts him, "Not so fast." Dogbert says, "I need to know your name, address, phone number, operating system, e-mail address, serial numbers, software versions and video drivers." The customer clenches his teeth and shakes his fist as Dogbert's voice continues, "Then I'll put you in queue for the low-level technician who can only tell you to reboot." Dogbert continues, "He'll ask you the same questions for reasons that will baffle you." The customer asks, "But eventually you'll solve my problem, right?" Dogbert's voice replies, "Sure, if your problem is too much optimism."

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 - Dilbert by Scott Adams

Share August 17, 2003's comic on:


Tags #netwrok security, #buggy, #complicated, #user guide, #pure evil, #tech support dept, #chimp with typewriter, #strategy, #victims, #hair quiver, #consultants, #paid by hour

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Dogbert Consults. DOgbert: "Your network-security product is buggy and complicated." "Your used guide is an inspired work of pure evil." "And your tech-support department is an inebriated chimpanzee with a typewriter." "One strategy would be to fix all of those problems." The Boss: "What's the other strategy?" Dogbert: "Sell consulting services to your victims... I mean customers!" The Boss: "I'm so happy, it's making my hair quiver!" "But what do we do when our consultants can't make our products work either?" Dogbert: "They're paid by the hour." The Boss: "QUIVER!!"

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 - Dilbert by Scott Adams

Share April 07, 2002's comic on:


Tags #tech support, #document, #free paper, #quality of paper, #lousy regular, #silkier, #accept the things can't change

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Dogbert says into his telephone headset, "This is Dogbert's Tech Support. How may I abuse you?" The man on the other end of the line replies, "My printer prints a blank page after every document." Dogbert says, "Why would you complain about getting free paper?" The man responds, "Free? Isn't it just giving me my own paper?" Dogbert replies, "Egad, man! Look at the quality of the free paper compared to your lousy regular paper!" Dogbert continues, "Only a fool or a liar would say they look the same!" The man responds, "Now that you mention it, it does seem silkier." Dilbert approaches Dogbert and asks, "What are you doing?" Dogbert replies, "I'm helping people accept the things they can't change."

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 - Dilbert by Scott Adams

Share February 25, 2001's comic on:


Tags #achieve goal, #analyze incoming email, #automate, #excellent plan, #online tech, #software, #throw rocks, #useful repsonse, #wear ski masks, #sarcas, #supportiveness

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The Boss says to Dilbert, "I have an idea!" The Boss continues, "We'll automate our online tech support." The Boss says to Dilbert, "Our software will analyze incoming e-mail and send responses based on key words!" Dilbert, his tie flying up, says to The Boss, "That's an excellent plan." The Boss responds, "I know." Dilbert says, "But what about the one percent of our customers who actually get a useful response?" Dilbert says to The Boss, "Maybe we could wear ski masks and throw rocks at their houses." Dilbert says, "Then we could achieve our goal of 100% customer dissatisfaction! Whoo hoo!" Dilbert throws his arms up in the air as The Boss watches him. Dilbert thinks to himself, "Maybe I should work someplace where sarcasm and supportiveness are different things."