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 - Dilbert by Scott Adams

Share July 16, 2001's comic on:


Tags #life no purpose, #scratch back, #service to others, #feel useful, #found something, #works

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Dilbert and Dogbert are sitting by the bank of a river. Dilbert says to Dogbert, "My life has no purpose." Dogbert responds, "Scratch my back." Dilbert says to Dogbert, "Are you saying the purpose of life is service to others?" Dogbert says "Okay." Dilberts says to Dogbert, "It does make me feel useful." Dogbert responds "I think we both found something that works."

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 - Dilbert by Scott Adams

Share August 31, 2001's comic on:


Tags #parts department, #give parts away, #vicious cycle, #reordering, #brief customer survey, #fill out

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Dilbert is at a parts store. The man behind the counter says, "We don't give out parts anymore." The man continues, "We're trying to end the vicious cycle of reordering." The man then asks, "Would you mind filling out a brief survey of customer satisfaction?"

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 - Dilbert by Scott Adams

Share September 24, 2001's comic on:


Tags #email service problem, #no email, #phone call, #playing with tech support, #three computers, #web function, #account information

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Dilbert is sitting at his computer at home. He says into the telephone, "Look, I have three computers in the house. All three simultaneously lost e-mail but not web function." He continues, shaking his fist in the air, "That means the problem is in your e- mail service. Can you grasp that concept?" Dilbert is laying on the couch with a cup of coffee. He says into the phone, "Okay. I'm re-entering my account information... Hey, guess what? That didn't work either."

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 - Dilbert by Scott Adams

Share November 29, 2001's comic on:


Tags #congressional hearings, #airline, #inhumane service, #ratbert

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Headline: Congressional Hearings. A grim panel sits in front of microphones. One man says, "Your airline is accused of providing inhumane service. How do you respond?" Dogbert replies, "Sometimes I wag and sometimes I hold up my paw and say, 'Bah!'" Ratbert adds, "Bah!" Dogbert turns to the rat and says, "You're not allowed to say Bah. Take it back." Ratbert says quietly, "Hab."

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 - Dilbert by Scott Adams

Share January 12, 2002's comic on:


Tags #server job, #abusive customer, #kindness, #tablecloth

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The manager is slapping a drunk. Dilbert says to her, "Hi. I came to apply for a server job." The manager replies, "Okay. Tell me how you would handle an abusive drunken customer like this guy." Dilbert replies, "Um.. with kindness?" The manager says, "You might want to shield yourself with a tablecloth."

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 - Dilbert by Scott Adams

Share January 14, 2002's comic on:


Tags #dilbert as waiter, #hots on customer, #insults customer, #specials, #rude, #age

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Dilbert is waiting on a table. He says to the customer, "I'll be your server tonight... Whoa, you're beautiful." Dilbert continues, "Would your grandfather mind if I asked you out?" The customer replies, "He's my husband." Dilbert turns to the older man and says, "Moving right along, would you like to hear about our specials?"

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 - Dilbert by Scott Adams

Share January 19, 2002's comic on:


Tags #sales training, #sell to customer, #dare to be great, #prove worthiness, #beg

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Headline: Sales Training. The speaker says, "Never sell to your customer. Make your customer sell to you." The speaker continues, "Our products are only for those who dare to be great! Make the customer explain why he is worthy." Dilbert is meeting with a customer. Dilbert says, "You heard me, Goober. Now beg for our product."

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 - Dilbert by Scott Adams

Share February 20, 2002's comic on:


Tags #nuclear power plant, #our process, #gather customer requirements, #free electricity, #mutating, #xray vision

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Dilbert says to Wally and Asok, "None of us has designed a nuclear power plant before but we can figure it out by using our process." Dilbert continues, "In phase one we will gather customer requirements." Asok is meeting with a customer. Asok says, "So.. you want free electricity without mutating, unless the mutation gives you X-Ray vision." The customer responds, "Yep."

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 - Dilbert by Scott Adams

Share March 27, 2002's comic on:


Tags #least expensive vendor, #requirements, #change mid project, #lowest bid, #fired later, #fired mid project, #outplacement service, #every sale

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Dilbert is meeting with a business associate. The business associate says, "We're the least expensive vendor unless your requirements change mid- project." Dilbert responds, "So... I'll get fired if I don't select the lowest bid, or I'll be fired later when the bills for change orders pour in." Dilbert says, "I prefer to be fired mid-project." The business associate replies, "We offer outplacement service with every sale."

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 - Dilbert by Scott Adams

Share September 07, 2002's comic on:


Tags #customer satisfaction, #shows improvement, #focus group, #attacked researchers, #two pencils, #premeditated

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The Boss says to Dilbert and Alice, "Our survey of customer satisfaction shows improvement." The Boss continues, "The focus group spontaneously attacked our researchers using number two pencils as shivs." Dilbert asks, "That's an improvement?" The Boss responds, "Last year the attack was premeditated."