Search Results for "customer service"
Share December 13, 1993's comic on:
Dilbert sits at a conference table with Stan and a customer. Stan says, "And our product has a thirty terabit RAM cache, just like your company needs. Tell him, Dilbert." Dilbert says, "It has no RAM." Stan continues, "And it's capable of detecting tachion field emissions." Dilbert says, "You're confusing use with 'Star Trek' again, Stan." Stan continues, "We'll build that stuff into the next free upgrade." The customer replies, "We'll take it!" Dilbert thinks, "Beam me up, Spock. There's no life on this planet."
Share January 07, 1994's comic on:
"Tim will be leaving the company to pursue other opportunities." "Note the absence of key phrases such as 'we regret' or 'years of dedicated service.' And notice that his new opportunity is not called 'exciting'." "I think you're reading a little too much into that announcement." "No, I'm reading the footnote."
Share June 21, 1994's comic on:
"Hello, this is Dogbert's professional headhunting service." "I find jobs for the most talented technical professionals. Several people mentioned your name." "So, is it true they'll be looking for somebody to fill your job soon? Hello?"
Share September 30, 1994's comic on:
"We could design the product with a simple point - and - click interface..." "Or we could require the user to choose among thousands of poorly documented commands, each of which must be typed exactly right on the first try." "Bear in mind, we'll never meet a customer ourselves." "Make it so they have to reboot after every typo."
Share November 22, 1994's comic on:
Dogbert and the Boss sit at a conference table. Dogbert says, "You can gauge your success by the number of repeat customers you have." The Boss says, "I'm proud to say that virtually every customer gets another unit within three months of buying the first one!" Dogbert asks, "What if you don't count warranty replacements?" The Boss replies, "Ooh . . . Then we don't look so good."
Share December 22, 1994's comic on:
Dilbert hands the Boss a report and says, "I finished our write-up for the national Millard Bullrush 'Quality' Contest." Dilbert says, "It took two weeks of otherwise productive time, and everything but our address is a lie." Dilbert asks, "Do you know what irony is?" The Boss replies, "I send my shirts to a service."
Share January 06, 1995's comic on:
Dilbert stands in front of the Boss's desk. Reading a report, the Boss says, "Change these dates . . . and add six more meetings and use the phrase 'customer focus.'" Dilbert looks down at the desk where a tiny figure has appeared. Dilbert says, "Uh-Oh . . . your micro-management has caused my ego to manifest itself and beg for survival." The tiny figure says, "I'm shrinking!" The Boss splats the tiny figure with a fly swatter and says to Dilbert, "Run and get me some paper towels . . . five of them . . . from the men's room."
Share May 05, 1995's comic on:
Dogbert sits at a table signing copies of his book. A customer says, "My hobby is geography. Would you sign my book to each of the continents by name?" Dogbert says to the man, "Are you aware that my book recommends a twirling wedgie for people who ask for too much?" A hand reaches toward the man. Bob the Dinosaur twirls the man over his head as he gives him a wedgie. Bob says, "We find the line moves faster if I do this to the first customer."
Share July 06, 1995's comic on:
Dilbert says to Dogbert, "I jokingly told Stan in marketing that I reprogrammed his DNA. He's so gullible that he's actually changing!" Dogbert suggests, "You must use his gullibility to reverse the process. Remember, his entire reality is shaped by unverified customer anecdotes." Dilbert tells Stan, "I heard a rumor of a story of an alleged focus group where a quote taken out of context indicates you're not becoming a weasel." Stan says, "I'm not?! Yipeee!"