Search Results for "customer service"
Share May 05, 1995's comic on:
Dogbert sits at a table signing copies of his book. A customer says, "My hobby is geography. Would you sign my book to each of the continents by name?" Dogbert says to the man, "Are you aware that my book recommends a twirling wedgie for people who ask for too much?" A hand reaches toward the man. Bob the Dinosaur twirls the man over his head as he gives him a wedgie. Bob says, "We find the line moves faster if I do this to the first customer."
Share July 06, 1995's comic on:
Dilbert says to Dogbert, "I jokingly told Stan in marketing that I reprogrammed his DNA. He's so gullible that he's actually changing!" Dogbert suggests, "You must use his gullibility to reverse the process. Remember, his entire reality is shaped by unverified customer anecdotes." Dilbert tells Stan, "I heard a rumor of a story of an alleged focus group where a quote taken out of context indicates you're not becoming a weasel." Stan says, "I'm not?! Yipeee!"
Share December 13, 1995's comic on:
Dilbert reaches for a modem in a computer store. A man says, "No, you fool. That modem will never fit your need." Dilbert reads the box and thinks, "The specs look okay." The man yells, "You're an idiot compared to me! Put that down! It's the wrong interface! The WRONG interface!!!" As Dilbert hands the modem to a salesclerk at the cash register, the man clutches Dilbert's shirt and growls. Dilbert asks the clerk, "Is he on commission?" She answers, "Yeah, he pays us a dollar a customer."
Share July 28, 1991's comic on:
The sign over Dogbert's desk reads, "Dogbert's Find-A-Friend Service." A man says, "I'd like to find a friend." Dogbert says, "Have a seat." Dogbert says, "I need to ask a few questions, so I don't accidentally match you with somebody who's too good for you." Dogbert says, "One: When a friend doesn't return a borrowed tool, do you? a: Make sarcastic comments; b: buy a new tool; c: set a lethal trap." The man answers, "C: Set a lethal trap." Later, Dogbert reads the results of the test and says, "I'm afraid you haven't qualified for a normal friend . . . I could set you up with somebody who's new in town, but it wouldn't last." Dogbert says, "There's one option . . . Two, if you count growing sea monkeys." The man stands at Dilbert's door. Dilbert says, "Yes, I hate sea monkeys too. Who are you?"
Share August 13, 1991's comic on:
Dogbert says to a customer, "I can let you have this one for five thousand." The man says, "Three thousand." Dogbert replies, "No, but I could sell THAT car for four thousand." The man says, "Thirty-five hundred." Dogbert replies, "Sold." The man says as he drives away in the car, "I guess you don't get a lot of negotiators like me." Dogbert says, "It's the first time anybody bought the car they came here in."
Share August 25, 1991's comic on:
Dilbert stands in line at a video store. The man in front of him hands a video tape to the sales clerk and says, "I'll take this one." The clerk asks, "Why would anybody BUY a mystery movie?!" The clerk asks, "What do you do, watch it a hundred times and act surprised at the ending?" She hands the video back to the customer and says, "Get a life." Dilbert hands his selection to the clerk and says, "I'll take this one." The clerk says, "Tootsie?! You want to OWN a movie about a man who wears dresses?!" Dilbert says, "What?! I thought it was a documentary about Tootsie Rolls. You should label those things more clearly!" Dilbert sits in his chair holding a copy of Rambo. He asks Dogbert, "Is it a sin to lie to strangers?" Dogbert replies, "The way you do it, yes."
Share January 25, 1996's comic on:
The Boss, Dogbert, Wally and Alice sit at a conference table. The Boss points at Dogbert who is growling and says, "I've asked Dogbert to get rid of our most troublesome customers." Dogbert says, "Ten percent of your customers account for ninety percent of your service costs. They must be eliminated." Alice asks, "Is that the same group of customers who actually USE our product?" Dogbert replies, "Plus the ones who were injured unpacking it."
Share January 26, 1996's comic on:
Dogbert stands on a conference table next to a laptop and an overhead projector. He says to the Boss, Alice and Wally, "I've reduced your service costs by giving the technical-support group an unlisted phone number." Dogbert continues, "And a flaw in your product disables the customer's e-mail; they can't even write to you for help!" The Boss asks, "What if they ask a friend to e-mail us?" Alice responds, "People who use our product don't have friends." Wally asks, "Really? I use it."
Share March 04, 1996's comic on:
Dilbert stands in front of the Boss's desk. The Boss hands him a document and says, "Add an executive summary to the approval page." The Boss continues, "Keep it simple. Our executives don't understand as much about technology as I do." Dilbert asks, "How could they know less than you do? You haven't figured out how to make your car go uphill." The Boss replies, "Wrong; I got AAA road service."
Share July 09, 1996's comic on:
A man stands behind Dilbert's desk and says, "Thanks for making that product mock-up last week. The customer liked it so much that he ordered a thousand!" Dilbert says, "That was a MOCK-UP! We don't even make that product yet. It would take three years to make one." The man says, "Just give me a thousand mock-ups. The first one was terrific!" Dilbert replies, "The mock-up was our competitor's product with duct tape over the logo."