Catbert sits between Dilbert and the Boss with a piece of paper in front of him. He announces, "There aren't enough friendly people to fill our call center jobs." Catbert turns to the Boss and explains, "All we can find are angry people who refuse to put their telephone headset mircrophones near their mouths." A call center operator, with her telephone headset microphone turned completely away from her head, says, "No, I'm sure the problem is on your end."
Elbonian Call Center "We don't have that software in stock." "But may I interest you in a set of porcelain unicorn figurines that wear pants?" "Really? Wow. Your country has way too much money."
THE CALL CENTER: A worker sits in front of a computer wearing a telephone headset. A woman supervisor says to him, "Carl, reduce your average call time or you're history." Dilbert holds a portable telephone in his hand and presses buttons to dial a number to the sound of "Beep beep beep beep." Carl answers the phone angrily, saying, "What?!" Dilbert says into his telephone, "I have a question about your product." Carl yells into the telephone, "Faster! Faster! Faster!" Dilbert says into his telephone, "Um... It's about the interface." Dilbert hears Carl say, "Great. Thanks." There is the sound "click." Carl's supervisor says to him, "Your average call time is way down. You get a bonus." Carl holds his bonus check and thinks to himself, "Maybe it's a mistake to do this job while I study for the priesthood."
The telephone rings. Dilbert picks up the phone and says, "Hello." The voice on the other end says, "This is the governor . . ." The governor says, "Do you remember that snotty letter you wrote about prison overcrowding? We thought YOU might want to look after one of our guys for thiry or forty years." The doorbell rings. A large man in a prison uniform says, "Hi. I'm Bob. My friends would call me 'Strangler' if they were alive." Bob carries a suitcase into the house and asks, "So, where do you keep the blunt objects? Sure is crowded in here." Dilbert clenches his fist and says, "Ooh! I am so tempted to fire off another letter over this!!" Dogbert says, "Yeah! 'Postage due' this time!"
Dilbert says, "Our new data center is complete." Dilbert says, "The only wrinkle is that the power company won't give us the kilowatts we need." The boss says, "What are our options?" Dilbert says, "Well, we can run the servers without air conditioning." Dilbert says, "Until they melt into a toxic blob." Dilbert says, "Then we can turn the building into a museum that celebrates poor planning." Dilbert says, "Or we could all quit our jobs and eat bugs to survive." The boss says, "Let's go with the toxic blob, but we need to call it something else." Man says, "Convergence!"
Catbert says, "We're no longer using the term 'work-life balance' because it implies that your life is important." Catbert says, "Now we call it 'work-life integration' so it's easier to make you work when you would prefer being with loved ones." Catbert says, "And I'd like to give a big thanks to those of you who never had a life." Dilbert says, "You're welcome."
Boss: The first thing on the agenda... Dilbert: Hold on. I don't know anything about this guy. Boss: What's the difference? Dilbert: I need to know how important he is. Should I pretend to like his jokes? Should I nod in agreement no matter what he says? Man: You can call me anything. Just don't call me late for dinner. Dilbert: Ha ha ha ha ha!! I hope I didn't waste that.