Dilbert is talking to a worker. Holding a list, Dilbert says, "Your user requirements include four hundred features." Dilbert continues, "Do you realize that no human would be able to use a product with that level of complexity?" The worker says, "Good point. I'd better add 'easy to use' to the list."
Dilbert is meeting with a client. Dilbert says, "I'll design the system as soon as you give me the user requirements." The client responds, "Better yet, you could build the system, then I'll tell your boss that it doesn't meet my needs." Dilbert says, "I don't mean to frighten you, but you'll have to do some actual work." The client responds, "That's crazy talk."
"I need a cost estimate on your project." "I have no idea I haven't even gathered the user requirements." "Don't worry I won't hold you to the estimate." "Yes you will. You will put it in the plan, forget we had this conversation, and fire me when I go over budget." "Give me a number or I'll fire you right now." "Okay, it will cost ten million dollars." "That's too high." "If you already know the cost why are you asking me?" "So you'll feel like you had input." "Is input supposed to feel this bad?"
Wally holds a huge book. A woman smiles at him. Wally says, "Your requirements document is the biggest I've never seen." Wally shakes the book and says, "It's too big to read, butI can guess from its weight what miust be in there." The woman says, "You know it's multi-user. global system, right?" Wally says, "No, I'm not getting that."
Dilbert says to The Boss, "I can't start the project because the user won't give me his requirements." The Boss replies, "Start making something anyway. Otherwise we'll look unhelpful." Dilbert says, "So, our plan is to cleverly hide our competence." The Boss responds, "You think too much."
Dilber thinks, "The world's greatest engineer prepares to do battle with the world's worst user interface." Dilbert thinks, "I hope that did something." Computer says, "Your social security number has been sold."
"Why is your project months behind?" "I still don't have the user's requirements because she's a complete nut job." "It's your job to manage that process!" "I complained to her boss, who promptly misinterpreted the problem and ordered her to work on the wrong stuff." "Then every member of her family got a serious illness. Then she got called to jury duty." "She promised to give me the requirements this afternoon." "It was too hard to come up with my own requirements, so I just copied the requirements from another product." "Is the other product similar to what you want?" "Where are you going with this?"
Ted: I have so many passwords and email accounts and user names that I don't know what goes to what. I'm lost. If you can't help me I think I might snap. Dogbert: No problem. What's your password recovery PIN code? Noise: SNAP! Dogbert's password recovery service.
Dogbert: Are you trying to recover a password, PIN code, user name, pass code or code word? Man: I hate this stupid complicated planet! I am so out of here! Dogbert's password recovery service. And that is how Floyd became the first person to hold his breath and jump into outer space.
Dogbert: I researched how long your customers will stay on the phone trying to get tech support before giving up. Then I designed an audio menu tree that will take them slightly longer than that to reach your tech support. I've seen your user manuals and I assume that you hate your customers' guts. Boss: It's more of an apathy thing.