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 - Dilbert by Scott Adams

Share January 06, 2001's comic on:


Tags #give away prodcut, #for free, #deinstall it, #bill customers, #consumer despaitations

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The Boss says to Wally and Dilbert, "My plan is to give away our product for free." The Boss says to Wally and Dilbert, "We'll only bill customers who ask us to deinstall it." Wally and Dilbert continue looking on impassively as The Boss continues, "For once, those reports of consumer decapitations will work in our favor."

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 - Dilbert by Scott Adams

Share April 30, 2011's comic on:


Tags #apathy, #telephones, #get tech support, #audio menu, #tech support, #user manuals, #hate customers, #apathy thing

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Dogbert: I researched how long your customers will stay on the phone trying to get tech support before giving up. Then I designed an audio menu tree that will take them slightly longer than that to reach your tech support. I've seen your user manuals and I assume that you hate your customers' guts. Boss: It's more of an apathy thing.

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 - Dilbert by Scott Adams

Share January 18, 2011's comic on:


Tags #losers, #meetings, #sales personnel, #sell to customers, #winners sell, #low quota levels, #ch ching dance

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Dogbert's Sales Training Seminar Dogbert says, "Losers sell to customers." Dogbert says, "Winners sell the idea of low quota levels to their own bosses." Dogbert says, "Now everyone do the cha-ching dance!" Dogbert's Sales Training Seminar

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 - Dilbert by Scott Adams

Share February 19, 2012's comic on:


Tags #charge customers, #free features, #customers, #abusive realtionship, #move in direction, #put up with

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Boss: We've decided to charge customers for features they currently get for free. Dilbert: Um... Have you considered how our customers might react? Boss: Obviously. Wally: I'd like to hear how that reasoning process went. Boss: Fine. Customers love us and they will put up with anything we dish out. Wally: So... It's sort of an abusive relationship? Boss: Not yet, but we're trying to move in that direction.

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 - Dilbert by Scott Adams

Share May 06, 2012's comic on:


Tags #booth, #brochure, #exhibitions, #exhibitor expenses, #expenses, #huge crowds, #last 11 years, #logo sign, #new customers, #popular booth, #spillover, #steal chair, #trade show, #video of incident, #youtube

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Boss: How did we do at the trade show? Dilbert: We had a huge crowd around our booth the entire time. But it was just the spillover from the popular booth next to us. The only person who asked for our brochure used it to kill a spider. Some guy tried to steal our extra chair and then Alice beat him senseless with our logo sign. A video of the incident is already on YouTube. It cost us $200,000 to be an exhibitor and we gained zero new customers. So it was just like the last eleven years. Boss: I feel good about next year!

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 - Dilbert by Scott Adams

Share May 23, 2012's comic on:


Tags #dolls, #dummy, #treat customers, #metaphor, #stunned, #employees shicked, #boss demonstrates

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Boss: I'll use this dummy to demonstrate the way our company wants us to treat customers. Dilbert: We think it was meant as a metaphor, but there's no way to be sure.

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 - Dilbert by Scott Adams

Share March 19, 1998's comic on:


Tags #user manual, #typo, #technical calls, #phone sex place, #complaints are down, #customers

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Dilbert looks over his cubicle wall. The Boss says, "Our user manual has a typo. Our technical support calls are going to a phone sex place." The Boss says, "Complaints are way down." Customer's House: The customer sits at his computer and says into the telephone, "Well, okay, but... has that ever worked?" The voice on the other end of the line says, "No complaints yet."

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 - Dilbert by Scott Adams

Share May 23, 1993's comic on:


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A teller at the Bank of Ethel says, "Next victim." Dilbert approaches the window and says, "You charged me a fee for paying my credit card bill a day late." The woman asks, "So?" Dilbert asks, "Why don't your computers automatically transfer money from my checking account instead of charging a penalty?" The teller replies, "Frankly, we're not much into the 'customer service' craze." The teller continues, "We prefer to set little traps so customers get hit with unexpected penalties." Dilbert says angrily, "Well!! I think I'll just take my business elsewhere!" The teller says, "You're annoying me. That's a hundred dollar penalty!" Dilbert walks out of the bank wearing only his underwear. He thinks, "I don't think I can even claim a moral victory here."

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 - Dilbert by Scott Adams

Share January 18, 1998's comic on:


Tags #bill for freindship, #giving freeliy, #trust, #sharing, #face of deadbeat, #reaching

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Dogbert stands on the kitchen table with a piece of paper in one hand and a pencil in the other. Dilbert sits, dressed in a robe eating breakfast. Dogbert says, "Here's my bill." Dogbert explains, "It's for all the time we've spent together when I didn't enjoy it." Dilbert reads the piece of paper. Dogbert says, "If it wasn't fun, it must have been work." Dilbert explains, "Dogbert, let me explain what friendship is all about." Dilbert says, "Friendship is about giving freely of oneself. It's about trust and sharing." Dilbert hands the bill back to Dogbert. Dillbert says, "Now, I expect you'll want this back." Dogbert responds, "Yes." Dogbert examines the bill. Dogbert says, "I need to round it up to the next hour." Dogbert hands the bill to Dilbert. Dogbert says, "No checks. You have the face of a deadbeat." Dilbert's shoulders slump. Dilbert sighs, "I don't think that I'm reaching you."

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 - Dilbert by Scott Adams

Share March 29, 1999's comic on:


Tags #bill agtes, #bill gates, #competition keeper, #infrared, #linus rules, #linux box, #missiles, #sent email, #visit mom, #dilberts mother

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Dilbert's mom and Dilbert sit on the couch in Dilbert's living room. Dilbert's mom says, "...I'm going to infrared from the keyboard to my "linux" box." She has a keyboard on her lap. Dilbert says, "Nice mom" Dilbert's mom makes a fist and says, "I just sent a flaming e-mail to Bill gates, saying "Linux rules!" Dilbert says, "you what?" Bill gates sits in captians chair in a military looking facility. Bill says, "Launch the competitionkeeper missiles."