Search Results for "customer retention"
Share December 27, 2014's comic on:
Dilbert: We found the "bliss point" for immersive 3-D headgear. The product is so good that 87% of our customers starved to death while using it. CEO: We never get the customer retention part right.
Share May 15, 2010's comic on:
Ratbert's customer support Ratbert says, "You're speaking to a powerless rodent." Ratbert says, "My job is to prevent you from getting to anyone who is authorized to give refunds." Ratbert says, "I'd like to begin by asking you some creepy personal questions."
Share July 17, 2010's comic on:
Wally says, "I'm on my way to a meeting with a prospective customer." Wally says, "We have such a long sales gestation period that the value of my efforts won't be known for two years." Wally says, "Just remember that optimism looks exactly like doing nothing."
Share October 08, 2010's comic on:
The Boss says, "The customer is an attractive young woman. You'll need to bring a handsome man with you to translate." The Boss says, "The translator will repeat everything you say, word for word, but he'll say it more handsomely." Dilbert says, "Hi." Customer says, "What's he jabbering about?"
Share October 12, 2010's comic on:
Dogbert Consults Dogbert says, "Your customer data is worth a fortune." Dogbert says, "I'll find you some buyers if you give me 25%." CEO says, "What about privacy?" Dogbert says, "That's not a problem. I never use my real name."
Share October 13, 2010's comic on:
Dogbert Consults Dogbert says, "Customer data is an asset that you can sell." Dogbert says, "It's totally ethical because our customers would do the same thing to us if they could." The Boss says, "Sounds fair." Dogbert says, "In phase one, we'll dehumanize the enemy by calling them 'data.'"
Share February 09, 2009's comic on:
Dilbert works in collections Customer says, "My wife hates me and I live between and archery range and a nest of rabid badgers." Dilbert says, "Is that a reason for not paying your bills?" Customer says, "I'm just saying you called at as bad time."
Share July 27, 2009's comic on:
Tina says, "Can you review my letter to this customer who complained?" Dilbert says, "'Tell the spiders living in your skull that we'll look into it.'" Tina says, "Good writing should never be predictable." Dilbert says, "Then it's perfect."
Share November 15, 2009's comic on:
The boss says, "Dilbert, I'd like you to meet one of our biggest customers. She has some technical questions." Dilbert says, "Whoa! Get that disease-infested paw away from me!" Dilbert says, "Don't you follow the news? Shaking hands is so 2008." Dilbert says, "No offense, but you look more like a virus incubator than a vigorous hand washer." Dilbert says, "So why don't you pull that death stick back up your sleeve and we can pretend this ugly incident never happened." Dilbert says, "And if it's not too much to ask, could you exhale toward things I'm likely not to touch?" Dilbert says, "Okay, now that the pleasantries are out of the way, what can I tell you about our new product line?" Dilbert says, "We lost a customer, but I survived the meeting." The Boss says, "Next time, do it the other way."
Share September 03, 2017's comic on:
Man: Would you like to sign up for our customer loyalty program? Dilbert: Why would I do that? Man: If you don't we'll overcharge you on your purchases. But if you sign up, we will add a new level of complexity to your life that will make you hate us. Dilbert: I'll stick with the customer disloyalty program. Just overcharge me and I'll never come back. Man: You can get ten percent off your purchase today if you fill out an online customer survey and enter our store code. Dilbert: Please just overcharge me and let me leave! Man: I almost hesitate to ask which extended warranty option you want.