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 - Dilbert by Scott Adams

Share January 13, 2010's comic on:


Tags #customers, #product design, #dumb, #hat, #monkey, #software, #meeting, #computer, #annoyed

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The Boss says, "We need to get our customers more involved in the product design cycle." Dilbert says, "We only have customers who are too dumb to check product reviews online." The Boss says, "Do it anyway." Customer says, "Can it wear a hat like a monkey?" Dilbert says, "For the millionth time, software can't wear clothes."

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 - Dilbert by Scott Adams

Share October 15, 2010's comic on:


Tags #meeting, #customers, #trust, #board, #write, #lie, #raise hand

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The Boss says, "How can we rebuild the trust of our customers? Let's brainstorm." Dilbert says, "We could stop using misleading benchmark tests to sell shoddy products that have hidden costs." The Boss says, "I heard someone say 'lie.' Let's write that one down."

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 - Dilbert by Scott Adams

Share February 23, 2009's comic on:


Tags #meeting, #eating, #customers, #angry

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Wally says, "Thanks for coming on short notice. I called this meeting because?" Wally says, "?Company policy allows me to order donuts for any meeting that includes customers." Wally says, "I don't work on commission."

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 - Dilbert by Scott Adams

Share April 30, 2011's comic on:


Tags #telephones, #apathy

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Dogbert: I researched how long your customers will stay on the phone trying to get tech support before giving up. Then I designed an audio menu tree that will take them slightly longer than that to reach your tech support. I've seen your user manuals and I assume that you hate your customers' guts. Boss: It's more of an apathy thing.

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 - Dilbert by Scott Adams

Share May 08, 2011's comic on:


Tags #suspicion, #business ethics

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Dilbert: In my spare time I created some awesome new features for our product. Boss: GAAA!!! Shut the door! Dilbert: What?!! Boss: You fool! If my boss finds out you have spare time, he'll think we're overstaffed! You can never speak of these awesome new features again. Dilbert: I'm confused. You told me I need to go above and beyond my job description to get the highest performance rating. Boss: That's just something I say to keep you from getting a healthy raise. Dilbert: So... I lose no matter what I do? Boss: For what it's worth, you're doing better than our customers.

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 - Dilbert by Scott Adams

Share January 18, 2011's comic on:


Tags #meetings, #sales personnel, #losers

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Dogbert's Sales Training Seminar Dogbert says, "Losers sell to customers." Dogbert says, "Winners sell the idea of low quota levels to their own bosses." Dogbert says, "Now everyone do the cha-ching dance!" Dogbert's Sales Training Seminar

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 - Dilbert by Scott Adams

Share September 16, 2011's comic on:


Tags #conversation, #language

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Boss: Avoid saying "unfortunately" when you talk to customers. Say instead, "as it turns out." That has a more positive feel. Dilbert: As it turns out, our power cables aren't as insulated as we had hoped.

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 - Dilbert by Scott Adams

Share January 15, 2012's comic on:


Tags #big business

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Boss: Out budget for contact employees was eliminated. We'll have to pay you out of the training budget. So instead of doing the job yourself... you'll have to train Dilbert to do the job we're paying you to do. Dilbert: Why don't you just move some of the training budget to the contractor budget? Boss: If we reduce the training budget this year, we'll get less next year. Dilbert: So... you prefer paying two people to do the job of one? Boss: Right. Consultant: How do you stay in business? Boss: Our customers are even dumber than us.

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 - Dilbert by Scott Adams

Share February 19, 2012's comic on:


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Boss: We've decided to charge customers for features they currently get for free. Dilbert: Um... Have you considered how our customers might react? Boss: Obviously. Wally: I'd like to hear how that reasoning process went. Boss: Fine. Customers love us and they will put up with anything we dish out. Wally: So... It's sort of an abusive relationship? Boss: Not yet, but we're trying to move in that direction.

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 - Dilbert by Scott Adams

Share May 06, 2012's comic on:


Tags #exhibitions

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Boss: How did we do at the trade show? Dilbert: We had a huge crowd around our booth the entire time. But it was just the spillover from the popular booth next to us. The only person who asked for our brochure used it to kill a spider. Some guy tried to steal our extra chair and then Alice beat him senseless with our logo sign. A video of the incident is already on YouTube. It cost us $200,000 to be an exhibitor and we gained zero new customers. So it was just like the last eleven years. Boss: I feel good about next year!