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 - Dilbert by Scott Adams

Share February 10, 1994's comic on:


Tags #delight customers, #fire everybody, #price of products, #slogan, #stop meetings, #we waste your money

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The Boss: "We must constantly ask ourselves what we can do to delight our customers." Alice: "We could stop having these meetings, fire everybody in the room and lower the prices of our products." The Boss: "I was thinking more alone the lines of a slogan." Wally: "How about, 'we waste your money'?"

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 - Dilbert by Scott Adams

Share April 09, 1994's comic on:


Tags #bad luck, #lottery tickets, #fabulous wealth, #delight, #hedonistic, #yesterdays date, #old, #expired, #scam, #scammer, #cheater, #rat, #dog

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"Value priced lottery tickets" Ratbert: "I am drawn by the allure of fabulous wealth and a life of hedonistic delight...one please." "This is dated yesterday." Dogbert: "Ooh, bad luck. Try again?"

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 - Dilbert by Scott Adams

Share August 06, 1995's comic on:


Tags #boss evil, #entity from another dimension, #synergies, #win win solution, #delight every customer, #new internet access, #tour of cubicles

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Dilbert lies on a couch in a psychiatrist's office. The therapist asks, "When did you start believing that your boss was an evil entity from another dimension?" Dilbert imagines the Boss telling him, "I'd like to sit in on your customer meeting." Dilbert thinks, "Uh-oh." The Boss, Dilbert and a woman sit at a conference table. The Boss says, "Let me share the high level strategic view." Dilbert thinks, "Here we go." The Boss spreads his arms and says, "Life began in the primordial stew literally hundreds of years ago . . ." The Boss continues, "But we are the only company who ever found synergies in our win-win solutions!" The caption says, "Two hours later." The Boss says, "And we won't sop until we delight every customer!" The woman looks shocked and Dilbert covers his eyes. The customer says, "I'd be delighted if you just told me about your new Internet access product." The Boss replies, "I cancelled the funding yesterday." The Boss stands up and says, "Who's up for a tour of our cubicles?" Dilbert says, "Gotta go."

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 - Dilbert by Scott Adams

Share October 11, 1998's comic on:


Tags #must delight customoers, #stop price gauging, #stop selling defective products, #talking about customers, #delighting customers, #empathy

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The Boss sits at the head of the conference table. He says, "It's not enough to 'serve' our customers..." The Boss continues, "We must DELIGHT them!" Alice asks, "You mean we have to stop price-gouging?" The Boss replies, "No, I think we can still do that." Wally raises his hand and says, "Ooh! Ooh!I know!" Wally continues, "We could stop selling products with known defects." The Boss shouts, "I'm talking about products, not customers!!" Wally turns to Dilbert and Alice and asks, "Do you feel like delighting customers?" Dilbert replies, "I barely have the empathy to pity them."

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 - Dilbert by Scott Adams

Share June 17, 2005's comic on:


Tags #batch of tiger meat, #project, #chanllenging, #delight stockholders, #not challenging, #less motivated

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"I"m ready for a new batch of tiger meat. Grrr!" "I want a project that will challenge my abilities, bring glory to the company and delight our shareholders!" "How about this one?" "Nope. Not challenging enough. I'll give it to one of the less motivated employees."

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 - Dilbert by Scott Adams

Share January 05, 2003's comic on:


Tags #boss, #delight, #lower pay, #new member, #project team, #shirt backwards

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The Boss introduces a coworker to Dilbert, "Dilbert, I got a new member for your project team." The coworker extends his hand and says, "My name is Ron but everyone calls me Mo. I don't know why." Dilbert asks, "Mo, why is your shirt on backward?" Mo looks down and exclaims, "What??! Again??!" Mo extends his arms and says, "Stand back. I'll try to fix it by quickly turning around." Mo spins and exclaims, "Aaagh! Hu-aah!" Mo is turned away from Dilbert. Mo says, "Oh, great. Now Dilbert is gone. I must have entered another dimension." Dilbert looks at Mo from behind, puzzled. Dilbert approaches The Boss and says, "Please tell me that his pay is lower than mine." The Boss grins and thinks, "I love this part."