Search Results for "delight customers"

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 - Dilbert by Scott Adams

Share February 10, 1994's comic on:


Tags #delight customers, #fire everybody, #price of products, #slogan, #stop meetings, #we waste your money

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The Boss: "We must constantly ask ourselves what we can do to delight our customers." Alice: "We could stop having these meetings, fire everybody in the room and lower the prices of our products." The Boss: "I was thinking more alone the lines of a slogan." Wally: "How about, 'we waste your money'?"

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 - Dilbert by Scott Adams

Share October 11, 1998's comic on:


Tags #must delight customoers, #stop price gauging, #stop selling defective products, #talking about customers, #delighting customers, #empathy

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The Boss sits at the head of the conference table. He says, "It's not enough to 'serve' our customers..." The Boss continues, "We must DELIGHT them!" Alice asks, "You mean we have to stop price-gouging?" The Boss replies, "No, I think we can still do that." Wally raises his hand and says, "Ooh! Ooh!I know!" Wally continues, "We could stop selling products with known defects." The Boss shouts, "I'm talking about products, not customers!!" Wally turns to Dilbert and Alice and asks, "Do you feel like delighting customers?" Dilbert replies, "I barely have the empathy to pity them."

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 - Dilbert by Scott Adams

Share April 30, 2011's comic on:


Tags #apathy, #telephones, #get tech support, #audio menu, #tech support, #user manuals, #hate customers, #apathy thing

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Dogbert: I researched how long your customers will stay on the phone trying to get tech support before giving up. Then I designed an audio menu tree that will take them slightly longer than that to reach your tech support. I've seen your user manuals and I assume that you hate your customers' guts. Boss: It's more of an apathy thing.

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 - Dilbert by Scott Adams

Share January 18, 2011's comic on:


Tags #losers, #meetings, #sales personnel, #sell to customers, #winners sell, #low quota levels, #ch ching dance

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Dogbert's Sales Training Seminar Dogbert says, "Losers sell to customers." Dogbert says, "Winners sell the idea of low quota levels to their own bosses." Dogbert says, "Now everyone do the cha-ching dance!" Dogbert's Sales Training Seminar

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 - Dilbert by Scott Adams

Share February 19, 2012's comic on:


Tags #charge customers, #free features, #customers, #abusive realtionship, #move in direction, #put up with

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Boss: We've decided to charge customers for features they currently get for free. Dilbert: Um... Have you considered how our customers might react? Boss: Obviously. Wally: I'd like to hear how that reasoning process went. Boss: Fine. Customers love us and they will put up with anything we dish out. Wally: So... It's sort of an abusive relationship? Boss: Not yet, but we're trying to move in that direction.

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 - Dilbert by Scott Adams

Share May 06, 2012's comic on:


Tags #booth, #brochure, #exhibitions, #exhibitor expenses, #expenses, #huge crowds, #last 11 years, #logo sign, #new customers, #popular booth, #spillover, #steal chair, #trade show, #video of incident, #youtube

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Boss: How did we do at the trade show? Dilbert: We had a huge crowd around our booth the entire time. But it was just the spillover from the popular booth next to us. The only person who asked for our brochure used it to kill a spider. Some guy tried to steal our extra chair and then Alice beat him senseless with our logo sign. A video of the incident is already on YouTube. It cost us $200,000 to be an exhibitor and we gained zero new customers. So it was just like the last eleven years. Boss: I feel good about next year!

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 - Dilbert by Scott Adams

Share May 23, 2012's comic on:


Tags #dolls, #dummy, #treat customers, #metaphor, #stunned, #employees shicked, #boss demonstrates

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Boss: I'll use this dummy to demonstrate the way our company wants us to treat customers. Dilbert: We think it was meant as a metaphor, but there's no way to be sure.

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 - Dilbert by Scott Adams

Share April 09, 1994's comic on:


Tags #bad luck, #lottery tickets, #fabulous wealth, #delight, #hedonistic, #yesterdays date, #old, #expired, #scam, #scammer, #cheater, #rat, #dog

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"Value priced lottery tickets" Ratbert: "I am drawn by the allure of fabulous wealth and a life of hedonistic delight...one please." "This is dated yesterday." Dogbert: "Ooh, bad luck. Try again?"

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 - Dilbert by Scott Adams

Share April 14, 1994's comic on:


Tags #project dew drop, #test report, #explodes, #beta trial, #friendly customers, #killed, #friendly ones, #project ducky

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The Boss: I agreed to ship Project 'Dewdrop' to some customers for beta testing. Dilbert: Didn't you read my test report? Dewdrop explodes when you plug it in. The Boss: we'll limit the beta trial to friendly customers. Dilbert: we killed all the friendly ones with project ducky.

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 - Dilbert by Scott Adams

Share April 23, 1994's comic on:


Tags #new wealth, #build amusement park, #thrilling rides, #wedgie, #restrooms, #customers, #build park

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Dogbert: I plan to use my new wealth to build an amusement park. Dogbert: Dogbertland will have thrilling rides like "The wedgie" and I'll have a maze in front of the restrooms. Dilbert: The customers will hate this. Dogbert: If they want fun they can build their own park.