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 - Dilbert by Scott Adams

Share June 29, 2011's comic on:


Tags #gadgets, #mobile (cell) phones, #new phone, #recommendations, #dropped calls, #poor battery life, #hate the messenger, #build phones

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Carol: I need a new phone. Which one do you recommend? Dilbert: Do you want to be angry about your dropped calls or angry about your poor battery life? Don't hate the messenger. Carol: People similar to you build phones.

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 - Dilbert by Scott Adams

Share March 18, 2011's comic on:


Tags #laziness, #meetings, #telephones, #returned calls, #tragus, #phone, #research on excuses, #useless, #big difference

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Coworker says, "Why haven't you returned my calls?" Wally says, "I tried, but when I put the phone to my ear, it pressed my tragus over my ear hole and I couldn't hear a thing." Coworker says, "Do you do research on your excuses before meetings?" Wally says, "I'm not lazy, I'm useless. There's a big difference."

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 - Dilbert by Scott Adams

Share June 17, 2012's comic on:


Tags #telephones, #reprogrammed speed dial, #cellphone, #calls himself, #intelligence test, #hold on, #failed intelligence test, #20 minutes

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Dilbert: I reprogrammed our pointy-haired boss/ speed dial on his desk phone. Now every time he tries to use speed dial, it calls his own cellphone. It's like an intelligence test. I want to see how long it takes him to figure it our. Boss: I'd better take this. Hello? Hello? Hello? Hello? Hold on. Hold on. For the hundredth time, don't tell me to hold on! I'm telling you to hold on! Carol: Twenty minutes so far.

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 - Dilbert by Scott Adams

Share March 19, 1998's comic on:


Tags #user manual, #typo, #technical calls, #phone sex place, #complaints are down, #customers

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Dilbert looks over his cubicle wall. The Boss says, "Our user manual has a typo. Our technical support calls are going to a phone sex place." The Boss says, "Complaints are way down." Customer's House: The customer sits at his computer and says into the telephone, "Well, okay, but... has that ever worked?" The voice on the other end of the line says, "No complaints yet."

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 - Dilbert by Scott Adams

Share April 29, 1998's comic on:


Tags #declare martial law, #jailing ombudsmen, #personal phone calls, #recommend changes, #shoot emplyees, #shoot employees

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Dogbert and The Boss sitting at table. Dogbert passes a memo to The Boss and says, "Although your company is very profitable, I wouldn't be much of a consultant if I didn't recommend changes." The Boss views the recommendations and says, "You recommend jailing our ombudsman and declaring martial law ... makes sense." The Boss asks Dogbert, "Then could I shoot employees who make personal phone calls?" Dogbert replies, "It's okay with me."

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 - Dilbert by Scott Adams

Share June 01, 1998's comic on:


Tags #telephone shyness, #make business calls, #restroom, #shyness passes, #Dilbert, #office

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Dilbert in his cubicle in his office next to his computer staring at the phone thinking, "I'm having a severe case of telephone shyness." Dilbert thinking, "I'm afraid to pick up the phone and make business calls." Dilbert entering the restroom thinking, "I'll duck into a restroom stall until the shyness passes."

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 - Dilbert by Scott Adams

Share May 10, 1999's comic on:


Tags #volume tcalls, #tech support calls, #on hold music, #ballon rub, #driving getaway car

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The boss says, "We've reduced the volume of technical support calls.." The boss says, "By replacing our "on hold" music with the sound that balloons make when you rub them." Wally says, "Do you ever feel like we're driving the getaway car?"

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 - Dilbert by Scott Adams

Share November 17, 1999's comic on:


Tags #emplyees, #org limbo, #return calls, #revised org chart, #beautiful

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Dilbert, Dogbert and the boss are sitting at a small round table. Dogbert is wearing a turban with a quarter-moon on it. He says, "I can contact employees who are in org-limbo." Alice appears beside them standing and saying, "Hello-o-o! Why doesn't anyone return my calls?" Dogbert is holding up a chart in front of Alice and shouts, "Come toward the revised chart, Alice!" Alice says, "It's so beautiful!" Dilbert and the boss, run off scared.

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 - Dilbert by Scott Adams

Share November 03, 1999's comic on:


Tags #designing call center, #eployees, #bathroom breaks, #tiny cubicles, #monitor calls, #speed, #customer service

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Designing a Call Center Catbert: Give the employees six minutes of bathroom breaks per shift. The Boss: Tiny cubicles and we'll monitor calls and have incompatible objectives such as speed and customer service. = Wally: Hows the project going? Dilbert: Im still collecting the abuser requirements.

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 - Dilbert by Scott Adams

Share November 04, 1999's comic on:


Tags #volume calls, #dead, #beaten down, #inhumane, #punish, #being cheerful

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Designing a Call Center Dilbert: If the employees get the svolume of calls per day they will wish they were dead. Dilbert But they won't be dead, just too beaten down to look for better jobs. Dilbert: I dont know how to make it any more inhumane. The Boss: we can punish them for not being cheerful.