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 - Dilbert by Scott Adams

Share September 28, 2008's comic on:


Tags #answer technical question, #bad actor, #best person, #fake own death, #helping customer, #insult dead, #just a quick question, #polite, #safest course, #work that divison, #commercial sales

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A man says, "Hi, I'm a customer of your commercial sales division." "The man says, "I heard you would be the best person to answer a technical question..." Dilbert says, "I don't work in that division." The man says, "I know. It's just a quick question." Dilbert says, "If I tell you something different from what the commercial division tells you, I'll get in trouble." Dilbert says, "But I'll also get in trouble for not helping a customer." Dilbert says, "My safest course of action is to fake my own death." The man says, "You're a bad actor." Dilbert says, "It isn't polite to insult the dead."

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 - Dilbert by Scott Adams

Share July 16, 2011's comic on:


Tags #customer survey data, #marketing, #design, #engineering secret

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The customer survey data is for marketing eyes only. design the next release and we'll tell you if its what everyone wanted. How long will it take? Dilbert: Thats an engineering secret.

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 - Dilbert by Scott Adams

Share November 25, 2011's comic on:


Tags #retail business, #service business, #buy company's prodcut, #pulling teeth, #commissions to salary, #free from tyranny, #customer service, #less than ideal, #no paperwork

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Dilbert: I want to buy your company's product but it's like pulling teeth with you. Man: Ha ha! I switched from commissions to a guaranteed salary. I'm free from the tyranny of customer service! Dilbert: This is less than ideal. Man: No paperwork for me! Woot! Woot!

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 - Dilbert by Scott Adams

Share May 31, 1998's comic on:


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Dilbert stands at a pharmacy with two cashiers, each helping a customer. He thinks, "Is this one line, or two?" Dilbert positions himself in the center and thinks, "I'll hedge my bets by standing in the center." A man approaches and Dilbert thinks, "This guy is confused too." The man stands next to Dilbert and Dilbert begins to sweat. He thinks, "Get behind me...get behind me...get behind me...get behind me..." The man smiles and Dilbert thinks "Oh no! He's forming a new line behind the fast cashier! #$@^%#!" The man turns his head and Dilbert jumps in front of him. He thinks, "He's distracted! I take the angle! I win!" The cashier looks at his prescription and says, "Stress medications are the other line."

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 - Dilbert by Scott Adams

Share February 14, 2004's comic on:


Tags #selling confidential data base, #customer information, #profitable, #virtually untectable, #highly unethical, #modern times, #facebook, #commercial, #branding

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The Boss: Did you ever think about selling our confidential data-base of customer information? It would be massively profitable while virtually undetectable, Catbert: But highly unethical. The boss: I don't know you any more. Catbert: Im yanking your chain . when do we start?

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 - Dilbert by Scott Adams

Share March 11, 2004's comic on:


Tags #repeat customer, #rate of recidivism, #focus on marketing, #learn from experience, #free knuckle tattoo, #nicknames for women, #free book, #criminals, #dumb

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The boss: "We only have a 10% repeat customer rate whereas prisons have a 70% rate of recidivism." "We need to focus our marketing on criminals because they don't learn from experience." "Order now and get a free knuckle tattoo plus our free book 1,001 nicknames for women."

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 - Dilbert by Scott Adams

Share March 15, 2004's comic on:


Tags #target market, #one customer, #10 thousand units, #shop carefully

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Dilbert: "Our target market is people who don't shop carefully." "Our product is designed to attack the user and force him to reorder." "We only have one customer but we've sold 10,000 units."

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 - Dilbert by Scott Adams

Share May 25, 2004's comic on:


Tags #customer visit, #zombie, #technical talk, #liberal arts major, #blue

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Customer Visit Dilbert: I can see form your zombie stare that you don't understand technical talk. Dilbert: Let me try iy in a language I call "liberal arts major" Dilbert: Its blue. Customer: It has a color??!

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 - Dilbert by Scott Adams

Share May 15, 2010's comic on:


Tags #customer support, #customer service, #rodent, #talk on phone, #creepy personal questions, #waste of time, #refund

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Ratbert's customer support Ratbert says, "You're speaking to a powerless rodent." Ratbert says, "My job is to prevent you from getting to anyone who is authorized to give refunds." Ratbert says, "I'd like to begin by asking you some creepy personal questions."

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 - Dilbert by Scott Adams

Share July 17, 2010's comic on:


Tags #meeting, #customer, #wear jacket, #lazy, #optimism

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Wally says, "I'm on my way to a meeting with a prospective customer." Wally says, "We have such a long sales gestation period that the value of my efforts won't be known for two years." Wally says, "Just remember that optimism looks exactly like doing nothing."