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 - Dilbert by Scott Adams

Share April 30, 2011's comic on:


Tags #apathy, #telephones, #get tech support, #audio menu, #tech support, #user manuals, #hate customers, #apathy thing

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Dogbert: I researched how long your customers will stay on the phone trying to get tech support before giving up. Then I designed an audio menu tree that will take them slightly longer than that to reach your tech support. I've seen your user manuals and I assume that you hate your customers' guts. Boss: It's more of an apathy thing.

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 - Dilbert by Scott Adams

Share August 29, 1997's comic on:


Tags #Dogbert, #network systems, #software manual, #manuals, #mean spirirted, #meet half way, #door, #window

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Dobert and Wally stand looking through a window in a door. Books are stacked on the other side. Dogbert says, "The software manuals are locked in this room." Dogbert continues, "I don't let users have manuals, for reasons that could only be described as mean-spirited." Wally presses himself against the glass and says, "Is there any way we can meet half-way on this?" Dogbert says, "Hey, that door didn't always have a window."

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 - Dilbert by Scott Adams

Share May 15, 2004's comic on:


Tags #workplace injuries, #10 thousand percent, #new safety manuals, #website, #blood pressure rising, #technology

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Wally: "Workplace injuries are up ten thousand percent since I distributed the new safety manuals." "The binders have sharp edges and, apparently, a curse. I asked Asok to help put it on our website." Asok: "Hands... So numb. Eyes... Strained. Blood pressure rising..."