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 - Dilbert by Scott Adams

Share January 18, 2001's comic on:


Tags #ad agency, #wise to insult, #monirotity groups, #commercial, #worst thing, #spit on flag, #difficult client list

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THE AD AGENCY: The Boss asks Pete Peters of the Creative Team, "Is it wise to insult all of these minority groups in our commercial?" Pete says to The Boss, "What's the worst thing that could happen?" The Boss asks, "Does our company have to spit on a flag?" Pete says, "That's it; you're on my 'difficult client' list now."

Focus Groups Are Unreliable

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Focus Groups Are Unreliable - Dilbert by Scott Adams

Share August 14, 2017's comic on:


Tags #focus groups, #strategy, #logic

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Dilbert: Our focus groups don't like our new product idea. Boss: No problem. Focus groups aren't reliable. Dilbert: Why do we pay for unreliable information? Boss: We can't afford the other kind.

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 - Dilbert by Scott Adams

Share February 10, 2011's comic on:


Tags #executives, #meetings, #Dogbert, #consulting, #facebook, #china, #irrelevant, #breakout groups, #fantasize, #being relevant

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Dogbert Consults Dogbert: "Where does your company fit on this comprehensive list?" Facebook, China, Irrelevant Dogbert says, "Now let's form breakout groups to fantasize about being relevant."

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 - Dilbert by Scott Adams

Share June 02, 1994's comic on:


Tags #diversity training, #respect differences, #four groups, #insults group, #dog, #teaching, #workers, #animals, #education

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Dilbert: In 'diversity sensitivity' training you will learn to respect those who are different. DOgbert: People basically fall into these four groups. ugly smart cute smart ugly stupid cute stupid Dilbert: This is different than I expected. Dogbert: I notice that all of you are in this box here.

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 - Dilbert by Scott Adams

Share October 07, 1994's comic on:


Tags #never managed, #marketing people, #do marketing things, #segments, #focus groups, #segmenting, #dominate industry, #motivated

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The Boss: "I've never managed marketing people before. But a good manager can manage anything." "So...I order you to go do marketing things...like segmenting and focus groups..." "And keep focusing and segmenting until we dominate the industry!!!" Worker: "Well, I'm motivated."

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 - Dilbert by Scott Adams

Share October 01, 1996's comic on:


Tags #audit, #documented procedures, #divided, #two groups, #unethical, #unprodcutive, #train department, #lie to auditor, #document, #inane prcedures

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The Boss, Wally and Dilbert sit at a conference table. The Boss says, "We'll be having an ISO 9000 audit soon. They'll check to see if we follow our own documented procedures for everything we do." The Boss continues, "I've divided our preparation tasks into two groups: unethical and unproductive." Wally tells Dilbert, "I'll train our department to lie to the auditor. You can document our inane procedures." Dilbert replies, "No fair. You did unethical last time too!"

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 - Dilbert by Scott Adams

Share November 22, 2005's comic on:


Tags #seminar, #difficult cowrokers, #groups, #quit job, #syndicated cartoonist

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Welcome to my seminar on dealing with difficult coworkers. "Difficult coworkers generally fall into one of these groups." LAZY MEAN SMART CRAZY "The only way to deal with them is to quit your job and become a syndicated cartoonist." "Thanks for coming."

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 - Dilbert by Scott Adams

Share August 15, 2010's comic on:


Tags #meeting, #small groups, #argue, #alone, #talk to self, #annoyed, #empty chairs, #business

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The Boss says, "We'll break into small groups to discuss options." Dilbert says, "Why? Do you think we'll be smarter when we're in small groups?" The Boss says, "That way everyone gets more time to talk." Dilbert says, "According to your theory, the ideal group size would be one person talking to himself." The Boss says, "No, you also need the knowledge and perspective that extra people bring." Dilbert says, "That would argue for larger groups, not smaller ones." The Boss says, "Fine! Just break into whatever size groups you think make sense." Dilbert says, "I like your style, Dilbert." Dilbert says, "Thank you for noticing."

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 - Dilbert by Scott Adams

Share April 27, 2003's comic on:


Tags #customer diservice program, #tech supprt, #stretched telephone, #cleansed online support, #useful articles, #support groups, #train customers

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The Boss points to a slide of a man making a funny face and says, "We've expanded our customer disservice program." The Boss points to the next slide of a technician saying, "Uh.. reboot." The Boss continues, "...Doubled our unhelpful technical support advice." The next slide is of a customer leaning back with one hand on the phone and the other holding his stomach, saying, "So... hungry." The Boss continues, "... Stretched our telephone hold times to lethal durations..." Wally, Dilbert, and Alice listen as The Boss' voice continues, "... And cleansed our online support database of all useful articles." The Boss says, "Our goal is to force customers to form support groups." The Boss continues, "Over time, with luck, we'll train customers to do our manufacturing and shipping, too." Wally raises his hand and asks, "May I train a customer to do my job?" The Boss replies, "Sure." A little boy sits in front of a computer with a cup of coffee in his hand. He asks Wally, "So.. what do I do?" Wally responds, "You're doing it."

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 - Dilbert by Scott Adams

Share March 24, 2002's comic on:


Tags #bad management, #company dying, #customer centric, #four small groups, #participation, #skits, #electricity

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The Boss addresses a meeting, "Our company is dying.. but not because of bad management." The Boss continues, "It's because we're not.." He points to a slide that says, "Customer centric." Wally raises his hand and says, "Well, I for one feel better knowing we have correctly identified the problem." Wally turns to Dilbert and says, "That was a little thing I call participation; you should try it." The Boss says, "Now let's break into four small working groups." The Boss continues, "And develop skits based on our new focus of customer centricity." Dilbert says, "Um.. there are only four of us." He pauses and then says, "Wait.. nevermind." The Boss sits at the conference table alone and thinks, "I'll call my skit 'The Electricity of Customer Centricity."