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 - Dilbert by Scott Adams

Share February 12, 1999's comic on:


Tags #dogberts tech support, #serial number, #inside unit, #warranty void, #open case, #anything changes

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Caption: "Dogbert's tech support" Dogbert sits at a computer and talks on the phone. Dogbert says, "I'll need your serial number, which is conveniently located inside the unit. The man on the other end of the phone says, "The sticker says my warranty will be void if I open the case." DOgbert says, "Well, call me if anything changes."

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 - Dilbert by Scott Adams

Share August 14, 2001's comic on:


Tags #customer service, #serial number, #pulverizing case, #hammer, #void warranty

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Headline: Customer Service. Dogbert is sitting at his desk, talking into a telephone headset. He says, "Find the serial number by pulverizing the case with a hammer." The man on the other end of the line is holding a hammer above a radio. He asks, "Are you sure this won't void my warranty?" Dogbert replies, "It's not always about you."

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 - Dilbert by Scott Adams

Share March 18, 2003's comic on:


Tags #marketing genius, #rebate program, #process, #impenetrable fortress, #unclear instructions, #physical impossibilities, #hidden 300 digit, #serial number

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Headline: Marketing Genius. A business associate says to The Boss and Wally, "We designed a rebate program that won't cost a penny." The business associate continues, "The rebate process is an impenetrable fortress of unclear instructions and physical impossibilities. An elderly couple sits at a table reviewing bills. The man says, "Next time we have to find the hidden 300-digit serial number and write it in a box that's half an inch long." The woman replies, "Stinkin' weasels."

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 - Dilbert by Scott Adams

Share March 07, 2012's comic on:


Tags #conversation, #exit strategy, #serial talker, #infinite unrelated, #engineers

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Boss: Talk to Allen about this. Dilbert: I'll need an exit strategy. He's a serial talker. I'll be trapped for hours while he strings together infinite, unrelated stories. Boss: Engineers have weird problems. Dilbert: What could I eat that would make me puke in ten minutes?

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 - Dilbert by Scott Adams

Share April 11, 1994's comic on:


Tags #device conforms, #international standards, #communications, #not fault, #less experineced, #boss phone number, #vendor, #salesman

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"Our device conforms to all international standards for communications." "In other words, it doesn't do anything useful and it's not your fault." "Is there somebody less experienced I could talk to?" "Do you have my boss's number?"

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 - Dilbert by Scott Adams

Share January 19, 1995's comic on:


Tags #left engineering, #acme manger, #sexy, #liz, #decrease sex appeal, #planning number, #ham radio licence, #compensate loss, #goose bumps

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Dilbert walks outside with Liz. Dilbert asks her, "If I left engineering and became a manager would I be as sexy as I am now, Liz?" Liz responds, "I think it would decrease your sex appeal by 17%. But that's just a planning number." Dilbert and Liz sit on the couch. Dilbert asks, "What if I got my ham radio license to compensate for the loss?" Liz replies, "Look at my arm: goose bumps."

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 - Dilbert by Scott Adams

Share March 25, 1995's comic on:


Tags #most user freindly, #computer, #pre insatlled, #software, #one button, #leaves factory, #over my head, #tech support number

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Dilbert is in a computer retail store. The salesman points to a computer and explains, ". . . but by far, this computer is our most user-friendly." The salesman continues, "The pre-installed software has only one button. And we press it before it leaves the factory." Dilbert asks, "What does it do?" The salesman waves his hands and says, "Whoa! I'm in over my head. Let me give you their tech support number."

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 - Dilbert by Scott Adams

Share December 29, 1995's comic on:


Tags #new software, #installed, #send registartion, #modem, #credit card, #Number, #new products, #virus, #excellent marketing

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Dilbert sits at his computer. A message on the screen says, "Your new software is successfully installed. Do you want to send your registration info by modem?" Dilbert says, "Yes." A message says, "The software has found your credit card number and is placing orders for new products it thinks you need . . . Please wait." Dilbert says, "Uh." The message says, "Making room on your hard drive . . ." Dilbert says as he loads a rifle, "I can't tell if it's a virus or just excellent marketing." Dogbert holds the box of ammunition and adds, "Either way . . "

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 - Dilbert by Scott Adams

Share January 11, 1996's comic on:


Tags #over internet, #credit card number, #insecure

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Dilbert and Liz sit at a table in a restaurant. Dilbert says, "I would never buy something over the internet. I'd hate to have my credit card number floating around out there." Dilbert hands his credit card to the waitress as he says, "There are a lot of unscrupulous people on the net." The caption says, "Later." Dilbert concludes, ". . . Bottom line, it just isn't common sense." The waitress returns wearing a fur coat and hands Dilbert's credit card back to him.

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 - Dilbert by Scott Adams

Share January 26, 1996's comic on:


Tags #reduced service costs, #technical support, #unlisted phone number, #customer email, #freinds, #don't have freinds

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Dogbert stands on a conference table next to a laptop and an overhead projector. He says to the Boss, Alice and Wally, "I've reduced your service costs by giving the technical-support group an unlisted phone number." Dogbert continues, "And a flaw in your product disables the customer's e-mail; they can't even write to you for help!" The Boss asks, "What if they ask a friend to e-mail us?" Alice responds, "People who use our product don't have friends." Wally asks, "Really? I use it."