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 - Dilbert by Scott Adams

Share March 20, 2006's comic on:


Tags #tech support, #customer service, #trick, #deception, #laziness

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"Hello, I need some tech support." "What's your tech support password?" "I don't have one." "Well, then I can't help you." "Since when do you require a password?" "Usually right before lunch."

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 - Dilbert by Scott Adams

Share April 30, 2010's comic on:


Tags #tech support, #sit at computer, #annoying, #read book online, #microphone

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Dogbert's Tech Support Dogbert says, "Email me a list of the things you already tried." Dogbert says, "I'll go down the list and make you try every single thing again, sometimes more than once." Dogbert says, "And take your time because I'm reading a really good book online."

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 - Dilbert by Scott Adams

Share May 01, 2010's comic on:


Tags #tech support, #condenscending, #brain, #intelligence, #sit at computer, #back, #talk, #stairs

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Dogbert's Tech Support Dogbert says, "The problem is in the part of your brain that handles intelligence." Dogbert says, "I can reboot you, but I won't lie: It's going to hurt." Dilbert says, "We need to talk." Dogbert says, "Are you near stairs?"

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 - Dilbert by Scott Adams

Share May 03, 2010's comic on:


Tags #tech support, #sit down, #talk, #stool, #computer, #headset, #technical problems, #trick, #hurt, #pessimism, #angry

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Dilbert says, "It's not right to use your tech support job to trick people into hurting themselves." Dogbert says, "I help people take their minds off of hopeless technical problems." Dilbert says, "How do you know a problem is hopeless?" Dogbert says, "Great. So now pessimism is a crime?"

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 - Dilbert by Scott Adams

Share March 01, 2015's comic on:


Tags #computers, #customer service, #frustration, #software, #tech support, #technical support, #technology

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Dogbert's Tech Support. Dilbert: The error message says my copy of Windows is not genuine. Dogbert" I'll walk you through a series of steps that won't work. Dilbert: Wait... what? Dogbert: After seventeen attempts that involve rebooting, you will lose hope. At some point you will give up and buy a new computer just to be done with it all. We'll start by uninstalling all of your drivers and reinstalling. Dilbert: Can I skip all of the useless steps and just buy a new computer? Dogbert: Sure, but you don't need to be a jerk about it.

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 - Dilbert by Scott Adams

Share April 30, 2011's comic on:


Tags #telephones, #apathy

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Dogbert: I researched how long your customers will stay on the phone trying to get tech support before giving up. Then I designed an audio menu tree that will take them slightly longer than that to reach your tech support. I've seen your user manuals and I assume that you hate your customers' guts. Boss: It's more of an apathy thing.

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 - Dilbert by Scott Adams

Share January 22, 2012's comic on:


Tags #computers & peripherals, #internet & world wide web, #machinery

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Dogbert: This is Dogbert's tech support. How many I abuse you? Boss: I think my digital modem is broken. Dogbert: Please hold while I pretend to be testing it. Okay, it looks fine from here. The problem must be in your wiring. You'll have to rip out all of the wiring in your entire house to locate the problem. Boss: Are you sure? Because the lights on the modem aren't even on. Dogbert: That means you have moisture on your internal wiring. You'll also need to replace all of your plumbing and get a new roof. Boss: May I speak with your supervisor? Dogbert: Sure. But he sounds exactly like me.

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 - Dilbert by Scott Adams

Share February 12, 2012's comic on:


Tags #frustration

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Tech Support: Hello, this is tech support. May I close your ticket now? Dilbert: Um... no. You haven't helped me yet. I just called you. Tech Support: I'm not evaluated on how helpful I am. I'm evaluated on how many trouble tickets I close. Your stubbornness is becoming an obstacle to my financial success. By the way, if our call gets disconnected, I count that as a closed ticket. Dilbert: I'll make it quick. Tech Support: What? What? I can't hear you. Dilbert: Son of a beach ball! On the plus side, my goal of hating one new stranger every day is right on track.

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 - Dilbert by Scott Adams

Share March 25, 1995's comic on:


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Dilbert is in a computer retail store. The salesman points to a computer and explains, ". . . but by far, this computer is our most user-friendly." The salesman continues, "The pre-installed software has only one button. And we press it before it leaves the factory." Dilbert asks, "What does it do?" The salesman waves his hands and says, "Whoa! I'm in over my head. Let me give you their tech support number."

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 - Dilbert by Scott Adams

Share August 28, 1995's comic on:


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The Boss says to Tina who is seated at her computer, "Tina, you'll have to have all the documentation written by next week so we can ship it when the software is done." Tina says angrily, "How can I write instructions for something that doesn't exist yet?" The Boss answers, "You'll have to make logical guesses." Tina types on her computer, "If you press any key your computer will lock up. If you call our tech support we'll blame 'Microsoft.'"