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 - Dilbert by Scott Adams

Share April 01, 2012's comic on:


Tags #being freightened, #creepy vibe, #leadership, #obsolete, #public speaking, #sense of urgency, #thread the needle, #tech platforms

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Dogbert: You need to imbue your staff with a sense of urgency. Boss: Gaaa!!! Our technology platforms are obsolete! Dogbert: Try it again with less panic. Boss: We're doomed, and yet, I am not the least bit worried. Dogbert: That one had a creepy vibe. A sense of urgency is halfway between being too frightened to act and too dumb to know what to do. Boss: Gaaa!!! Duh!!! Dogbert: You didn't quite thread the needle. Boss: Here comes leadership!

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 - Dilbert by Scott Adams

Share April 30, 2011's comic on:


Tags #apathy, #telephones, #get tech support, #audio menu, #tech support, #user manuals, #hate customers, #apathy thing

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Dogbert: I researched how long your customers will stay on the phone trying to get tech support before giving up. Then I designed an audio menu tree that will take them slightly longer than that to reach your tech support. I've seen your user manuals and I assume that you hate your customers' guts. Boss: It's more of an apathy thing.

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 - Dilbert by Scott Adams

Share January 22, 2012's comic on:


Tags #computers & peripherals, #machinery, #tech support, #digital modem, #wiring, #problem, #plumbing, #supervisor

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Dogbert: This is Dogbert's tech support. How many I abuse you? Boss: I think my digital modem is broken. Dogbert: Please hold while I pretend to be testing it. Okay, it looks fine from here. The problem must be in your wiring. You'll have to rip out all of the wiring in your entire house to locate the problem. Boss: Are you sure? Because the lights on the modem aren't even on. Dogbert: That means you have moisture on your internal wiring. You'll also need to replace all of your plumbing and get a new roof. Boss: May I speak with your supervisor? Dogbert: Sure. But he sounds exactly like me.

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 - Dilbert by Scott Adams

Share February 12, 2012's comic on:


Tags #frustration, #tech support, #ticket window, #evaluated, #how helpful, #trouble tickets, #stubborness, #obsticle, #financial success, #disconnected, #new stranger, #hating

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Tech Support: Hello, this is tech support. May I close your ticket now? Dilbert: Um... no. You haven't helped me yet. I just called you. Tech Support: I'm not evaluated on how helpful I am. I'm evaluated on how many trouble tickets I close. Your stubbornness is becoming an obstacle to my financial success. By the way, if our call gets disconnected, I count that as a closed ticket. Dilbert: I'll make it quick. Tech Support: What? What? I can't hear you. Dilbert: Son of a beach ball! On the plus side, my goal of hating one new stranger every day is right on track.

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 - Dilbert by Scott Adams

Share June 30, 1998's comic on:


Tags #dogebrts tech support, #email, #tech support guy, #classical music, #mister radio

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Caption: Dogbert's Tech Support Tech Support guy talking on phone with Dogbert. Tech Support guy says, "I don't know how to use my e-mail." While sitting at his computer, responds, "You need to upgrade your I.Q. a few points. Try listening to classical music." Tech Support guy stares at radio with arms folded and thinks, "My old nemesis, Mister radio, we meet again."

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 - Dilbert by Scott Adams

Share July 01, 1998's comic on:


Tags #dogberts tech support, #software, #cat scan machine, #break room, #insert head, #trickster dogbert, #prnak, #cowoorker, #labor market

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Caption: Dogbert's Tech Support Dogbert on phone with Tech Support guy. Dogbert sitting at computer terminal with hand on mouse. Dogbert says, "Our software is perfect. The problem must be with you." Tech Support guy on phone with Dogbert. Dogbert continues, "Go to the cat scan machine in the break room and insert your head. I'll monitor you from here." Wally watches as Tech Support guy inserts his head into microwave. Tech Support guy says, "Do you see the problem?" Wally says, "I blame the tight labor market."

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 - Dilbert by Scott Adams

Share July 02, 1998's comic on:


Tags #dogcarts tech support, #abuse, #slow internet, #records, #porn, #caused by porn

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Caption: Dogbert's Tech Support Dogbert at computer terminal speaking to employee on the phone. Dogbert says, "How may I abuse you today?" Employee responds, "The Internet is slow. What causes that?" Employee sitting at his terminal speaking to Dogbert on the phone. Dogbert says, "That can only be caused by you looking at porn." Dogbert says, "I'll need your name for our records." Dogbert hears a "Click" on the line.

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 - Dilbert by Scott Adams

Share October 02, 1998's comic on:


Tags #tina tech writer, #engineers, #information requested, #sow seeds, #destruction, #snarling, #compose email

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Tina the tech writer sits at her computer. Tina writes, "To: All Engineers. From: Tina the Tech Writer." Tina grimaces. Tina writes, "Give me the information I requested, or sow the seeds of your own destruction!" Tina thinks, "One should never compose e-mail while one is snarling."

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 - Dilbert by Scott Adams

Share February 11, 1999's comic on:


Tags #dogberts tech support, #many questions, #phone, #understand technology, #bounce around

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Caption: "Dogbert's tech support" Dogbert sits at a computer and speaks on the phone. Dogbert says, "First I need to ask you many questions." Dogbert says, "Then I will transfer you to someone who will ask you the same questions again." Dogbert says, "We do this to remove any hope you might have had that we understand technology."

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 - Dilbert by Scott Adams

Share February 12, 1999's comic on:


Tags #dogberts tech support, #serial number, #inside unit, #warranty void, #open case, #anything changes

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Caption: "Dogbert's tech support" Dogbert sits at a computer and talks on the phone. Dogbert says, "I'll need your serial number, which is conveniently located inside the unit. The man on the other end of the phone says, "The sticker says my warranty will be void if I open the case." DOgbert says, "Well, call me if anything changes."