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 - Dilbert by Scott Adams

Share December 11, 1989's comic on:


Tags #Dilbert, #Dogbert, #hot line, #telephone, #forehead, #phone calls

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Dilbert points to a telephone on the desk and says to Dogbert, "This is the new 'hot line' phone to the Kremlin. My company won the bid to engineer the new model." Dilbert says as he walks away, "That's a fully functional prototype, so don't mess with it." Dogbert picks up the phone and says, "So, Gorby, I understand you've been finger-painting with your forehead . . ."

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 - Dilbert by Scott Adams

Share March 10, 1991's comic on:


Tags #Dilbert, #neighbor, #loud, #obnoxious, #again, #electrionic, #systems, #computer, #telephone, #stereo, #garage, #door, #theromostat, #science, #glass, #neighborhood, #immediately

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Dilbert sits at his desk with Dogbert. Dogbert says, "Our neighbor is being loud and obnoxious again." Loud music plays next door and someone shouts, "Party!!" Dilbert replies, "Not for long. I'm going to override his home electronic systems with my computer." Dilbert continues, "I can control his television, microwave, telephone, stereo, garage door and thermostat." Dilbert appears in the neighbor's tv and says, "Attention! Attention! Obnoxious neighbor!!" Dilbert says into a microphone, "I am Dilbert. I have control over your life-support systems." Dilbert continues, "I will cut off your heat, entertainment and cooking appliances . . ." Dilbert continues, "Unless you pack up and leave the neighborhood immediately." Dogbert shouts, "He's trying to enroll in a computer science class!" Dilbert says, "The fool! It's much too late for that."

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 - Dilbert by Scott Adams

Share June 01, 1998's comic on:


Tags #telephone shyness, #make business calls, #restroom, #shyness passes, #Dilbert, #office

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Dilbert in his cubicle in his office next to his computer staring at the phone thinking, "I'm having a severe case of telephone shyness." Dilbert thinking, "I'm afraid to pick up the phone and make business calls." Dilbert entering the restroom thinking, "I'll duck into a restroom stall until the shyness passes."

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 - Dilbert by Scott Adams

Share May 12, 2001's comic on:


Tags #call center jobs, #angry people, #telephone headset, #near mouths, #operator, #faulty mic, #ignore problem

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Catbert sits between Dilbert and the Boss with a piece of paper in front of him. He announces, "There aren't enough friendly people to fill our call center jobs." Catbert turns to the Boss and explains, "All we can find are angry people who refuse to put their telephone headset mircrophones near their mouths." A call center operator, with her telephone headset microphone turned completely away from her head, says, "No, I'm sure the problem is on your end."

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 - Dilbert by Scott Adams

Share April 09, 2000's comic on:


Tags #fly to austin, #customer, #call big cutsomers, #go inperson, #telephone, #show you care, #concept of phone

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Dilbert sits at the Boss' desk in his office and the Boss says to him, "Fly to Austin and answer some questions for a big customer." Dilbert asks, "Doesn't this customer have a telephone?" The Boss replies in shock as he thrusts his arms out to the side. "You don't call big customers!" Obviously confused, Dilbert aks "Um...why not?" In an exasperated voice, The Boss replies "You have to go in person to show that you care." Still not catching on, Dilbert replies "Actually, that would show that I didn't understand the concept of the telephone.? Now completely disgusted, The Boss replies "Just go." Dilbert is now sitting at a table with Ted who holds a phone in his hand and asks, "Do they have these where you come from?"

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 - Dilbert by Scott Adams

Share April 27, 2003's comic on:


Tags #customer diservice program, #tech supprt, #stretched telephone, #cleansed online support, #useful articles, #support groups, #train customers

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The Boss points to a slide of a man making a funny face and says, "We've expanded our customer disservice program." The Boss points to the next slide of a technician saying, "Uh.. reboot." The Boss continues, "...Doubled our unhelpful technical support advice." The next slide is of a customer leaning back with one hand on the phone and the other holding his stomach, saying, "So... hungry." The Boss continues, "... Stretched our telephone hold times to lethal durations..." Wally, Dilbert, and Alice listen as The Boss' voice continues, "... And cleansed our online support database of all useful articles." The Boss says, "Our goal is to force customers to form support groups." The Boss continues, "Over time, with luck, we'll train customers to do our manufacturing and shipping, too." Wally raises his hand and asks, "May I train a customer to do my job?" The Boss replies, "Sure." A little boy sits in front of a computer with a cup of coffee in his hand. He asks Wally, "So.. what do I do?" Wally responds, "You're doing it."

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 - Dilbert by Scott Adams

Share July 06, 2003's comic on:


Tags #testing new invention, #mothers use telephone, #toddlers noise cancelation, #visual, #child, #moth frozen open, #change forever

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Dilbert says into the telephone, "Thanks for testing my new invention." The woman on the other end of the line says, "If this thing works, it will forever change the way that mothers use the telephone." Dilbert says, "We've been on the phone for half a minute. The noise should start at any moment." The woman says, "Here it comes." A toddler walks into the room and yells, "Hey! What are you doing on the phone?!" The toddler continues yelling, "Can I eat ten cookies? I think my arm is broken! Where's my toy?!!" The toddler cries, "Waaaaaaaaa!!" On the other end of the line, Dilbert says, "Now push the toddler noise cancellation button." The toddler's mouth is still wide open, but no sound is coming out. The woman says, "It stopped the noise, but you need to do something about the visual."

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 - Dilbert by Scott Adams

Share May 24, 1989's comic on:


Tags #furniture, #office workers, #phone call

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Dogbert says into the telephone, "I'm sorry to bother you at work, Dilbert, but apparently the furniture has become possessed by mischievous spirits." The chair and the hassock have faces and clawed feet. Dogbert says to the chair and hassock, "He wants to know who you guys are." The chair responds, "Upholsterygeist."

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 - Dilbert by Scott Adams

Share May 29, 1989's comic on:


Tags #learning, #mailman, #observe

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Dogbert holds the telephone and yells, "Dogbert! The post office is complaining that you attacked a mail carrier." Dogbert replies, "Tell them that I love mail carriers and would NEVER try to hurt one." Dilbert says, "Apparently they object to the tranquilizer darts and homing transmitters." Dogbert asks, "But how else can we learn their migration patterns?"

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 - Dilbert by Scott Adams

Share December 12, 1989's comic on:


Tags #Dogbert, #prank, #prototype, #hot line, #phone, #capitalism, #communism, #prank call

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The caption says, "Dogbert plays a reckless prank with Dilbert's prototype 'hot line' to the Kremlin." Dogbert sits at a desk and says into the telephone, "Hey Gorby, did you hear this quote . . ." Dogbert quotes, "Communism is the most painful path between capitalism and capitalism." Dogbert says, "'Fire one?' Ha ha ha . . . What a kidder you are."