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 - Dilbert by Scott Adams

Share April 30, 2011's comic on:


Tags #apathy, #telephones, #get tech support, #audio menu, #tech support, #user manuals, #hate customers, #apathy thing

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Dogbert: I researched how long your customers will stay on the phone trying to get tech support before giving up. Then I designed an audio menu tree that will take them slightly longer than that to reach your tech support. I've seen your user manuals and I assume that you hate your customers' guts. Boss: It's more of an apathy thing.

User Specifications Are Not Complete

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User Specifications Are Not Complete  - Dilbert by Scott Adams

Share January 23, 2018's comic on:


Tags #user specifications, #apps, #build app, #no hope, #fantasize

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Dilbert: are these user specifications complete? Ted: No, I plan to add requirements as you build the app until you have no hope of success and you fantasize about strangling me. Dilbert: Do you know what isn't as refreshing as you'd hope? Dogbert: Honesty?

Bad User Interface

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Bad User Interface - Dilbert by Scott Adams

Share May 02, 2018's comic on:


Tags #user experience, #interface, #usability, #menu, #language

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Dilbert: Customers are complaining because our user interface is confusing. For example, our menu choice for deleting a file is labeled "save file." Boss: That's why we have a help menu. Dilbert: Our help menu is labeled "reformat hard drive."

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 - Dilbert by Scott Adams

Share April 28, 2011's comic on:


Tags #anxiety, #confused, #emails accounts, #internet & world wide web, #might snap, #pin code, #too many passwords, #user names, #chaos, #crazy, #lose it, #mental, #breakdown, #overload, #technological, #psychology

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Dogbert's password recovery service. Ted: I have so many passwords and email accounts and user names that I don't know what goes to what. I'm lost. If you can't help me I think I might snap. Dogbert: No problem. What's your password recovery PIN code? Noise: SNAP!

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 - Dilbert by Scott Adams

Share April 29, 2011's comic on:


Tags #annoyance, #anxiety, #internet & world wide web, #password recovery, #password, #pin code, #user name, #code word, #complicated planet, #floyd, #first person, #breath, #jump, #outer psce

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Dogbert: Are you trying to recover a password, PIN code, user name, pass code or code word? Man: I hate this stupid complicated planet! I am so out of here! Dogbert's password recovery service. And that is how Floyd became the first person to hold his breath and jump into outer space.

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 - Dilbert by Scott Adams

Share May 06, 1994's comic on:


Tags #user rep, #stupid, #new paradigm

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"My user representative is the stupidest..." "No way! My user is the stupidest." "Oh yeah?! Let's have a little wager. Go get your user and I'll get mine!" "You're on!" "Have another scone, Tom." "You're right. They do look just like styrofoam cups." "It's a new paradigm..."

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 - Dilbert by Scott Adams

Share September 29, 1994's comic on:


Tags #new strategy, #tech support, #that customers, #user manual, #defective products

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The Boss: Our new strategy is to make defective products and charge for technical support. Heh- heh ...our user manual is totally incomprehensible. we didn't plan it that way - we were lucky, Dilbert: Im so proud to be here. The Boss: It all came together when I realized I hate our customers.

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 - Dilbert by Scott Adams

Share December 27, 1994's comic on:


Tags #computer interface, #hurt user, #new sound designs, #sound of puking, #fingernails on blackboard, #bird hitting window, #disturbing sounds, #visceral reactions

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Dilbert stands behind a man with an eye patch who is working on his computer. The man says, "My theory is that a computer interface should hurt the user." The man continues, "So I designed some new sounds into our product. We've got 'sound of puking,' 'fingernails on blackboard' and 'bird hitting window.'" Dilbert looks ill. The man continues, "But suppose the user does something WRONG. Then we have the sound of a puking bird hitting a blackboard." Dilbert falls down.

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 - Dilbert by Scott Adams

Share March 25, 1995's comic on:


Tags #most user freindly, #computer, #pre insatlled, #software, #one button, #leaves factory, #over my head, #tech support number, #technology, #engineering

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Dilbert is in a computer retail store. The salesman points to a computer and explains, ". . . but by far, this computer is our most user-friendly." The salesman continues, "The pre-installed software has only one button. And we press it before it leaves the factory." Dilbert asks, "What does it do?" The salesman waves his hands and says, "Whoa! I'm in over my head. Let me give you their tech support number."

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 - Dilbert by Scott Adams

Share June 22, 1995's comic on:


Tags #standardize, #one type computer, #mac user, #deviant users, #macintosh, #unix, #holy wars, #gustav

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Ratbert, the Boss and Dilbert sit at a conference table. Ratbert says, "I recommend standardizing on one type of computer for the office." Ratbert continues, "We must identify and eliminate the deviant users of Macintosh, Unix and . . . God help us . . . OS/2 Warp." Dilbert glares at him. The caption reads, "The Holy Wars Begin." Ratbert interrogates a man being held by police. Ratbert says, "Don't lie to me, Gustav! You're a stinkin' Mac user!!"