The instructor says, "You will often be asked to comment on things you don't understand." The instructor draws a large question mark on a tablet with a marker. The instructor says, "These handouts contain nonsense phrases that can be used in any situation. The Boss and the other pointy-haired managers take the papers. In a meeting with Wally and Dilbert, the Boss says, "...So, let's dominate our industry... with quality implementation of methodologies." Wally says, "I'll get right on it."