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Tags: customer support, customer service, rodent, talk on phone, creepy personal questions, waste of time, refund Transcript

Transcript

Ratbert's customer support Ratbert says, "You're speaking to a powerless rodent." Ratbert says, "My job is to prevent you from getting to anyone who is authorized to give refunds." Ratbert says, "I'd like to begin by asking you some creepy personal questions."

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