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+4 Rank Up Rank Down
Nov 26, 2014
Since this cartoon was just linked from Macintouch... one addition:

Verizon asked me to reboot my DVR. I told them, "It was smoking when I unplugged it. I think it might be a hardware problem."

They insisted I reboot it. Finally I said, "I rebooted it... here it comes... yes, it is still smoking. Should I unplug it or wait for flames to come out?"
+2 Rank Up Rank Down
Apr 14, 2014
If I had a dime for every time someone came in my office complaining about somthing "Buggy" with their computer, and it "mysteriously got unbuggy" when i had them reboot.... I'd at LEAST have beer money every week.
Jul 2, 2013
Dogbert should always have the watch. It's pretty sweet.
+29 Rank Up Rank Down
Jun 17, 2010
I use to work for a company that provide services that rely partially in another company technical support. Before calling in I use to do all the routine and collect tons of data, but still their Tech Support would insist on the reboots, so after some time I quite arguing and just play dumb, simulated a none technical user doing every thing they say until be transferred to the real support. It actually improved the resolution time.
Aug 31, 2009
Notronet, they'll just insist that you reboot again. True, if it works and you didn't try it before you look stupid and you've wasted everyone's time, but since the tech people always insist on doing the same thing...
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