At least Asok got away from the customer dis-satisfaction job (two strips earlier). But seriously, regarding some earlier posts; being good at talking to angry people to benefit the company is often undervalued when done by technical personnel/tech support -- and real work. On the other hand, sales people who are good at talking to non-angry people are often overpaid.
Greetings, fellow call center workers! - I think busywork here refers to work you are made to do so you would look busy when there is nothing to do, not busy working... I think even talking to angry people is more invigorating than that. Actually talking to angry people is 'invigorating', though not in a good way.