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+24 Rank Up Rank Down
Dec 3, 2010
We had an irate customer (manager) at a facility that is testing our beta software. We scheduled a call with the customer to get to the bottom of it. Pre-meeting I searched call logs / solutions / workarounds, and was able to reproduce the problem. I then got agreement that it was a defect from tier 3 engineers. I approached the engineering manager with this info, who had been unavailable up to the time of the call. He blew me off, said it was 'user error' and then promptly got on the phone to tell the customer she was an idiot in the nicest possible way. After the call, he walked out and announced to his team what she was a "B....!". I can only imagine what she must have thought about him. It always amazes me when there is data available, but individuals only look to support their pre-drawn conclusions.
-5 Rank Up Rank Down
Nov 14, 2010
Haha this is damn funny... i can only think of IVS.
Nov 8, 2010
Hey, I noticed in frame 5 Dilbert is casting a shadow from the projector: I don't recall seeing 3-D effects like that in Dilbert before. Scott's dialing up the artwork! :) Great slide, too; gets the point across nicely.
-2 Rank Up Rank Down
Nov 8, 2010
Is Dilbert referring to cold fusion?
+2 Rank Up Rank Down
Nov 8, 2010
Wally is not the king of cubicle dwellers. He is the priest.
He doesn't like to waste his time in "ruling" the kingdom, which is actually a full time job (work!!).
He can control the kingdom just by uttering some words. Even the king isn't beyond his control.

Actually he just "killed" a cubicle dweller with approx. 13 words.
Hail Wally.
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