I thought the whole point of e-mail was to give the recipient a small degree of control over a source of constant interruptions while giving the sender a sense of accomplishment. Apparently "small" is still too large for some people.
When I was a supervisor in the mid 80's there was a structure to writing memos. The clerk would write them, the supervisor approve them and the manager signed them off before sending them. That way the recepient would always have a clear idea of what the memo was about. With the commencement of email the whole structure would fall apart and the clerk could write and send without the supervisor ever seeing the msg. By the time I retired it had gotten so bad, I would get emails that went something like this: "Help. It's broke." You write back, "Please be more specific, what is 'broke'"? Answer, "I don't know what it's called but it doesn't work anymore." No wonder I stopped checking my email. People who can't write shouldn't be allowed to send emails. In fact I had one clerk who could articulate perfectly right to the point on the phone, but couldn't string one sentence together on paper. Out of 300/400 emails a day maybe 10% didn't need clarification. What a waste of time.
When I was a supervisor in the mid 80's there was a structure to writing memos. The clerk would write them, the supervisor approve them and the manager signed them off before sending them. That way the recepient would always have a clear idea of what the memo was about. With the commencement of email the whole structure would fall apart and the clerk could write and send without the supervisor ever seeing the msg. By the time I retired it had gotten so bad, I would get emails that went something like this: "Help. It's broke." You write back, "Please be more specific, what is 'broke'"? Answer, "I don't know what it's called but it doesn't work anymore." No wonder I stopped checking my email. People who can't write shouldn't be allowed to send emails. In fact I had one clerk who could articulate perfectly right to the point on the phone, but couldn't string one sentence together on paper. Out of 300/400 emails a day maybe 10% didn't need clarification. What a waste of time.