Nice. Cloud seems a bit like outsourcing. Today it may make sense, but then they re-evaluate and they bring it back inhouse to save costs. Funny, isn't why they wanted to do that in the first place when putting it in the cloud? The other thing with cloud is they think they will have the same experience, and same type of responce for changes. Not so m uch my friend, you are now customer 1 of 9,453,300..... thanks... Your buisness is important to us, all other operators are currently busy... please remain on the line....
"The Cloud" was a big part of the reason I took early retirement from my career. It was discouraging being denied promotion or advancement because managers whom I barely knew and never worked for were allowed to influence the annual review process. I have no regrets about leaving that sort of insanity behind.