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Jul 10, 2013
Ooh, ooh, I know!!

They all have to come to the office anyway and just sit at their desks because they are required to "Look Professional."

Even when it's too dark for anyone to see them.
 
 
Jul 8, 2013
@ shamino
Or maybe the tech support staff was bored =)
 
 
Jul 7, 2013
@shamino
Maybe they were to embarrassed to respond.
 
 
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Jul 7, 2013
This strip also reminds me of an internet outage several years ago. My DSL line (from Earthlink) went out at precisely midnight. I called tech support. The call took nearly three hours as I was told to perform all kinds of useless tests, rebooting equipment, put on hold, and was twice escalated to higher-tier tech support before they finally opened a trouble ticket.
The next morning, the line was back up. I never got a response to the ticket, but when I checked the system status web page, it was a scheduled outage.
You would think that this would be the first thing checked by the tech support staff....
 
 
Jul 7, 2013
@rxantos Didn't they use phasers to heat up coffee on Star Trek once? I'm assuming you're a fan. Most of us are.
 
 
 
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