Dilbert.com by Scott Adams
Monday April 28,
2003
Tags business card orders, downsized, 3 per week, possibility of leaving, rates, fees, calculations
Transcript
Dilbert approaches Carol and asks, "How many business cards should I order?" Carol responds, "It depends." Carol continues, "I use a complex formula based on your burn rate and your likelihood of getting downsized." Dilbert says, "I use about three per week." Carol replies, "You'll need three cards."
Sunday April 27,
2003
Tags customer diservice program, tech supprt, stretched telephone, cleansed online support, useful articles, support groups, train customers
Transcript
The Boss points to a slide of a man making a funny face and says, "We've expanded our customer disservice program." The Boss points to the next slide of a technician saying, "Uh.. reboot." The Boss continues, "...Doubled our unhelpful technical support advice." The next slide is of a customer leaning back with one hand on the phone and the other holding his stomach, saying, "So... hungry." The Boss continues, "... Stretched our telephone hold times to lethal durations..." Wally, Dilbert, and Alice listen as The Boss' voice continues, "... And cleansed our online support database of all useful articles." The Boss says, "Our goal is to force customers to form support groups." The Boss continues, "Over time, with luck, we'll train customers to do our manufacturing and shipping, too." Wally raises his hand and asks, "May I train a customer to do my job?" The Boss replies, "Sure." A little boy sits in front of a computer with a cup of coffee in his hand. He asks Wally, "So.. what do I do?" Wally responds, "You're doing it."
Saturday April 26,
2003
Tags processor load, took advice, laser pointers, light sabers
Transcript
Dilbert points to a slide and says, "Our breakthrough came when we distributed the processor load." The Boss, Asok, and Alice are sitting. Asok raises his arms and exclaims, "It's about time that you took my advice! Hallelujah! Good for you!" Dilbert says, "If laser pointers were light sabers, you'd be looking for your torso." Asok responds, "Ha ha! You're using my joke! Good one!"

