Brief Customer Survey Comic Strips - Page 1
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Dilbert is at a parts store. The man behind the counter says, "We don't give out parts anymore." The man continues, "We're trying to end the vicious cycle of reordering." The man then asks, "Would you mind filling out a brief survey of customer satisfaction?"
Dilbert: I have the results of our customer survey. The new software feature they want most is "Flying car" Boss: Did you survey any people who aren't idiots? Dilbert: No, I only surveyed people who buy from us.
Man: Would you like to sign up for our customer loyalty program? Dilbert: Why would I do that? Man: If you don't we'll overcharge you on your purchases. But if you sign up, we will add a new level of complexity to your life that will make you hate us. Dilbert: I'll stick with the customer disloyalty program. Just overcharge me and I'll never come back. Man: You can get ten percent off your purchase today if you fill out an online customer survey and enter our store code. Dilbert: Please just overcharge me and let me leave! Man: I almost hesitate to ask which extended warranty option you want.
Waiter: Would you mind filling out this customer survey so we know how we're doing? Dilbert: I don't have time to fill out surveys about everything I do. But you're making me feel guilty about not doing it. Oh no! You turned a good customer experience into something ugly. It's getting all awkward and I'm looking like a big jerk in front my date. Now I can never again eat here because I'm afraid of what you'll do to my food. You've ruined my favorite restaurant, as well as my chance of romance with this woman. Waiter: ... favorite restaurant... Woman: What are you doing later?
A female employee says to The Boss and Wally, "The results of our customer satisfaction survey are in." The female employee says, "83% spat at their telephones until they died of dehydration." Asok the Intern, The Boss and Wally listen as the female employee continues, "We're calling that group 'The Lucky Ones'."
The Boss says to Dilbert and Alice, "Our survey of customer satisfaction shows improvement." The Boss continues, "The focus group spontaneously attacked our researchers using number two pencils as shivs." Dilbert asks, "That's an improvement?" The Boss responds, "Last year the attack was premeditated."
Dilbert: I'll need to know if your device is compatible with our existing system. Salesman: It is 100% compatible with your system. Dilbert: I didn't even tell you what system we have. Salesman: That doesn't matter. Dilbert: It sort of does. Salesman: Not to me. Dilbert: So you don't really know if it will work? Salesman: I'm entitled to my opinion. Dilbert: Ignorance is not an opinion!!! Salesman: Please stay on the line for a brief survey.
boss: all out the employee engagement survey and make sure you lie like crazy. i don't want any accurate information to bubble up to senior management. dilbert: i've never felt less important. boss: good. that's why i can underpay you.