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Dilbert sits in his chair reading the paper. Dogbert enters wearing a chef's hat and holding a spatula. Dogbert says, "We're out of flour." Dilbert replies, "I know." Dogbert asks, "And did you know that the bag of white powder in your lab looks just like flour?" Dilbert says, "Uh . . ." Dogbert continues, "And you know how huge, mutated cupcakes will occasionally eat the neighbor's Chevy?" Dilbert says, "This better be a bad analogy."
Dogbert is wearing a chef's hat and holding a spatula. Dilbert says, ". . . So, the cupcakes you baked mutated into a hideous monster and ate the neighbor's Chevy . . . Great." Dogbert says, "Oh, like YOU'VE never had problems with a recipe." Dilbert says, "What happens if my neighbor sues?!" Dogbert asks, "Did I mention that he was in the Chevy?"
Dilbert stands in the express line at the supermarket. The cashier says to the old woman in front of Dilbert, "This looks like a lot more than ten items, ma'am." The woman replies, "It doesn't matter. I'm old and you must do as I say." The woman continues, "I have some coupons for totally unrelated products and a fourth-party personal check from North Yemen." The woman reaches into her purse and says, "They're hopelessly lost in my bag. I'll rummage while you all wait." As she rummages, her head disappears into the bag. She says, "What the . . ." The store clerk watches as the woman screams and falls into the pocketbook. The clerk tells Dilbert, "Wild coyotes in the handbag . . . I've seen this before." A dog barks and burps inside the bag.
A woman approaches Dilbert and says, "So . . . Dilbert, welcome to the sales department. I'm Tina, your new boss." Dilbert holds out his hand and says, "Hi." Tina says, "As the new guy, you get the customers who despise our products and want to hurt us personally." A man climbs onto Dilbert's back and beats him on the head while yelling, "I hate you! I hate you!" Tina says, "You'll be selling to the small business market. He's your best account."
Dilbert sits at a table with training materials in front of him. The speaker says, "Welcome to sales training." The man continues, "As you know, our company makes over-priced, inferior products. We try to compensate by setting high sales quotas." The instructor continues, "We don't ASK you to act illegally, but it's pretty much the only way to reach quota. Okay, that's it for training. Any questions?"
Dogbert sits across from a man's desk and says, "I am Dogbert, leader of Venod - a huge collective of nerds. We demand twenty percent discounts on all of your products." Dogbert continues, "If you refuse, I will send a wireless e-mail message that instructs one million nerds to stop buying your products." The executive asks, "You're kidding, right?" Dogbert says, "There - I just sent them your daughter's phone number."
Dogbert is hired as a blame consultant. Dogbert: The company's problems are your fault, Willy. You blame the senior executives, but it is you- the individual employee-who must build innovative new products and pioneer new markets. Willy: But I'm just a word processor I was hired to type. Dogbert: I've seen your typing. That stinks too.
The Boss: "We must constantly ask ourselves what we can do to delight our customers." Alice: "We could stop having these meetings, fire everybody in the room and lower the prices of our products." The Boss: "I was thinking more alone the lines of a slogan." Wally: "How about, 'we waste your money'?"
Tags #45 inch screen, #communications staellite, #cure disease, #fish appear on screen, #great products, #marketing, #new product, #room freshener, #telepathic user, #whiten teeth, #time travel, #business
How Great Products are designed The Boss: Go talk to marketing. Dilbert: Groan Dilbert: Dave, tell me what marketing wants the new product to do. Dave: It has to have a 45 inch screen and still fit in a purse or a wallet. Dave: It needs to act as a communications satellite as well as a room fresher. Dilbert: uh... Dave: it must cure deadly diseases and whoyten your teeth while you sleep! HAHA! and it has to be capable of time travel!! and have a telepathic user interface! Slap! Dilbert: I could write a program that makes fish appear on the computer screen, DAVE: yeah a lot of people want that.