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Dilbert: I'm going to the big technology show. Dogbert: what do you do there? Dilbert: I will wade though vast sea of mostly curly haired guys with facials hair and glasses and I will look at thousands of indistinct products, Dilbert: Its like salmon returning to it birthplace. Dogbert: But without the spawning opportunities,
The Boss: Our new strategy is to make defective products and charge for technical support. Heh- heh ...our user manual is totally incomprehensible. we didn't plan it that way - we were lucky, Dilbert: Im so proud to be here. The Boss: It all came together when I realized I hate our customers.
DOGBERTS TECH SUPPORT Dogbert sits at a desk and says into the phone, "I think I know what your problem is . . ." Dogbert continues, "Take all the parts and arrange them in neat piles. Now stand on your chair so you can see above your cubicle wall." A man stands on his chair holding the phone and looking over the cubicle walls. On the other end of the phone Dogbert continues, "Now shout 'Does anybody know how to read a manual?'"
DOGBERTS TECH SUPPORT Dogbert sits at a desk using a computer. He says into the phone, "According to my online database, our product isn't compatible with your computer." Dogbert continues, "It's also incompatible with all other computers and all other software including our own." Dogbert continues, "And those red blotches on your hands - that's because our box is made of poison ivy."
DOGBERTS TECH SUPPORT Dogbert sits at a desk and says into the phone, "Please wait while I consult with somebody who has your exact same problem." Ratbert sits in the chair next to Dogbert. Dogbert asks him, "How do you compensate for a tiny brain, Ratbert?" Ratbert answers, "I just say I'm way too busy to learn. Then I get somebody else to do my work." Dilbert says into the phone, "I'm going to transfer you to an expert." Ratbert says, "Sometimes I pretend to be dead."
DOGBERTS TECH SUPPORT Dogbert sits at a desk and says into the phone, "So . . . There are three menu choices and the first two didn't work . . ." Dogbert's continues, "Some people would have recklessly tried the third choice before calling for help. But I can tell you're different." Dogbert continues, "Let's be honest with ourselves, Dave. Do you think anybody is going to read a memo from you?"
Tina asks Dilbert, "Did you review my draft documentation yet?" Dilbert sits at his desk and replies, "Uh . . . I'll get to it soon." Tina says, "That's what you've been saying since July!!" Tina continues, "I know I'm only a lowly technical writer and you're a big important engineer . . ." Tina screams, "But is it too much to ask for you to glance at the fruits of my labor?!!!" Tina grabs Dilbert's tie and yells, "Five lousy mintues is all it would take to validate my value on this planet! Read it, you fetid pile of compost!!" Dilbert opens a binder and says, "Okay, okay! I'll read it right now!" Dilbert says, "These pages are blank! You've been bluffing for months!" Tina looks nervous. Tina says, "I think I'll go have a yummy compost salad with delicious fetid cheese." Dilbert says, "I'm going to look up those words."
Dilbert is in a computer retail store. The salesman points to a computer and explains, ". . . but by far, this computer is our most user-friendly." The salesman continues, "The pre-installed software has only one button. And we press it before it leaves the factory." Dilbert asks, "What does it do?" The salesman waves his hands and says, "Whoa! I'm in over my head. Let me give you their tech support number."
The Boss tells Wally and Dilbert, "I'd like you guys to check Anne's advertising materials for technical accuracy." Wally, Dilbert and Anne sit at a conference table. Wally reads the ad copy and asks, "Is this supposed to be funny?" Dilbert says, "I don't get it." Anne says, "I'm only looking for technical help here." Wally says, "Hey! Maybe you could say something about those warning tags on mattresses! Now THAT would be funny!" Anne covers her eyes and leans on the table. Dilbert says, "Or how about the fact that you can't look up something in the dictionary if you can't spell it? THAT's funny!" Anne stands up and screams, "You're engineers, not comedians!! I want TECHNICAL help!!!" Wally says, "This guy has an XP-6. It should be an XP-7." Anne says, "That's better." Wally adds, "And he should be saying, 'I've fallen and I can't get up.'" Dilbert asks, "Who picked these colors?"
The Boss says to Tina who is seated at her computer, "Tina, you'll have to have all the documentation written by next week so we can ship it when the software is done." Tina says angrily, "How can I write instructions for something that doesn't exist yet?" The Boss answers, "You'll have to make logical guesses." Tina types on her computer, "If you press any key your computer will lock up. If you call our tech support we'll blame 'Microsoft.'"