Helping Customer Comic Strips - Page 1
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dilbert: as you instructed, i refused to give in to our biggest customer's demands and they canceled all of their orders. boss: i didn't tell you to do that, you fool! dilbert: you told me to do exactly that. boss: i never told you to lose our biggest customer! dilbert: you told me to refuse their demands. boss: but i didn't tell you to lose the customer! dilbert yelling: it's the same thing!!! boss: the important thing here is that it's your fault. Dilbert yelling: i get it!!!
boss: when you schedule the zoom call with the customer, be sure to include me. dilbert: do you plan to use up all of our time talking about yourself? boss: people enjoy context. dilbert: it's as if you have never met a human.
Dilbert: Our factories are back online, but we have no buyers. It turns out that our customer base overlaps with the people who recently poisoned themselves with household disinfectants. Boss: Who could have seen that coming? Dilbert: I won a bet on it.
dogbert: i've designed these over-ear headphones for maximum customer annoyance. the charging port is only on one side, so the user has a fifty percent chance of guessing wrong. and the charger only fits if you put it right-side up. to increase the frustration, i made the plug look the same on both sides. best of all, the plug is so poorly designed that half the time it doesn't seem to fit, even when you put it in correctly. i made the headphones black, so you can't easily find the charger hole in low light. ninety percent of users will be cursing us every time they try to recharge. customers won't know any of this until after they purchase. boss: ship it.
boss: i hired the dogbert tech support team to help with customer calls because our user interface is so sadistic. dilbert: wouldn't that be adding insult to injury? boss: how so? dogbert in a office at a desk yelling: try rebooting, you idiot. and don't call again!
dogbert: i'm opening a beg-and-pay store. dilbert: what will you be selling? dogbert: selling? dogbert: you are way behind the times. dogbert: stores don't sell things anymore. dogbert: selling would require good customer service and lots of stock on hand. dogbert: if you want that sort of thing, use the internet. dogbert: i just want a place where people can go and beg me to sell them stuff that isn't in stock. office worker: can you help me find this hat in my size? dogbert: beg!!!
Boss: We've moved past the old notation of customer loyalty. Now we use science to manipulate dopamine and create addictions that make a mockery of free will. Dilbert: That sounds like the epitome of evil. Boss: We call it "extreme marketing."
Boss: I need you to help Ted on his project. He seems to be struggling. Dilbert: That would doom two projects - mine would suffer from neglect, and Ted would re-bungle anything I fix. Boss: Maybe Ted can help you on your project. Dilbert: Gaaaaa!!!
Boss: I told a customer we would make a small change to the software for them. Dilbert: There are no small software changes, only small managers. Boss: Dang it! Why does that sound so wise!