Exceptional Customer Service Comic Strips - Page 1
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314 Results for Exceptional Customer Service
View 1 - 10 results for exceptional customer service comic strips. Discover the best "Exceptional Customer Service" comics from Dilbert.com.
Wednesday January 06,
1999
Tags #celebrate service reps, #exceptional customer service, #emplyees, #extra pay, #smart employees, #someday
Transcript
The boss says, to Dilbert and Wally, "From now on, we will celebrate our service reps who give exceptional customer service." Dilbert says, "Question: Why would we celebrate employees who do extra work without getting extra pay?" The boss says, "It will make them happy." Dilbert says, "Can we celebrate the smart employees some day?"
Friday November 25,
2011
Tags #retail business, #service business, #buy company's prodcut, #pulling teeth, #commissions to salary, #free from tyranny, #customer service, #less than ideal, #no paperwork
Transcript
Dilbert: I want to buy your company's product but it's like pulling teeth with you. Man: Ha ha! I switched from commissions to a guaranteed salary. I'm free from the tyranny of customer service! Dilbert: This is less than ideal. Man: No paperwork for me! Woot! Woot!
Wednesday August 17,
1994
Tags #customer service, #downsize, #improve service
Transcript
The Boss: Our two goals this year are to downsize and to improve customer service. Dilbert: question: how can you improve service if you're getting rid f service people? The Boss: who do you think is screwing up the customer service? duh...
Wednesday November 03,
1999
Tags #designing call center, #eployees, #bathroom breaks, #tiny cubicles, #monitor calls, #speed, #customer service
Transcript
Designing a Call Center Catbert: Give the employees six minutes of bathroom breaks per shift. The Boss: Tiny cubicles and we'll monitor calls and have incompatible objectives such as speed and customer service. = Wally: Hows the project going? Dilbert: Im still collecting the abuser requirements.
Tuesday August 14,
2001
Tags #customer service, #serial number, #pulverizing case, #hammer, #void warranty
Transcript
Headline: Customer Service. Dogbert is sitting at his desk, talking into a telephone headset. He says, "Find the serial number by pulverizing the case with a hammer." The man on the other end of the line is holding a hammer above a radio. He asks, "Are you sure this won't void my warranty?" Dogbert replies, "It's not always about you."
Friday August 02,
2002
Tags #budget cuts, #customer service, #pranks calls to elderly, #neighbor, #treasure buried, #under lawn
Transcript
Dilbert reports to The Boss, "Our budget cuts are affecting customer service." The Boss asks, "How much?" Dilbert continues, "Our customer service center spends all day making prank calls to the elderly." A customer service representative says into the phone, "According to our records, your neighbor has treasure buried under his lawn."
Thursday December 04,
2003
Tags #accidentally eat, #apple core, #care values, #customer service, #respect, #stem is loyalty, #teamwork, #apple product
Transcript
The Boss: "This apple will remind us of our CORE values: respect, customer service, and teamwork." Dilbert: "The apple's core is the part you throw away." The Boss: "Not always. Sometimes I accidentally eat it." Dilbert: "Maybe the stem can represent our loyalty to the company."
Sunday August 03,
2003
Tags #disturbing news, #outsourced, #customer service function, #india, #subcontracted, #jobs to mexico, #lowest cost provider, #pay ourselves
Transcript
"I have some disturbing news." "We outsourced our customer-service function to India a few years ago." "So?" "Apparently, they subcontracted the job to Mexico." "Then Mexico subcontracted to Vietnam, who subcontracted to the Philippines.." "..Who subcontracted it to us." "It turns out that we're the lowest-cost provider because we lie about our hold times." "In summary, we pay ourselves to hose ourselves." "Are you thinking what I'm thinking?" "We should raise our prices?"
Sunday October 29,
2000
Tags #flirting, #cashier, #phoney, #customer service smile, #required, #looks like flirting, #Wally
Transcript
A smiling female employee, handing Dilbert change, says, "Thank you. Have a nice day." Dilbert thinks, "She's flirting with me." Dilbert says to the woman, "Um... Would you like to go out on Saturday?" The woman, still smiling, says, "I wasn't flirting. This is my phony customer service smile." The woman says to Dilbert, "Employees are required to smile." Dilbert asks the woman, "Okay. But now you're flirting, aren't you?" The woman answers, "No, still phony." Walking away, Dilbert thinks, "Wally has to see this." Wally and Dilbert stand looking at the smiling woman. Wally says, "Hey, it looks like she's flirting with me!" Dilbert says, "Is this great or what?"
Saturday May 15,
2010
Tags #customer support, #customer service, #rodent, #talk on phone, #creepy personal questions, #waste of time, #refund
Transcript
Ratbert's customer support Ratbert says, "You're speaking to a powerless rodent." Ratbert says, "My job is to prevent you from getting to anyone who is authorized to give refunds." Ratbert says, "I'd like to begin by asking you some creepy personal questions."