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Our enterprise software comes in two flavors. The premium package boats a friendly user interface. The economy option does the same stuff but the interface is designed to ruin your life. we'll take the cheap one. I can tell by the ay you hold the mouse that you've never had a girlfriend. I'll send romantic invitations to al the pope on the email address list. Dont worry - i"lll us etc text that I would on a great adult website. when I said that you need to give a hundred percent I shut have been more specific.
Dogbert: Im starting a credit reporting company. I'll be the low cost provider because all of my data will be wrong, Dilbert: what will you do when people call and complain that you ruined their lives? Dogbert: I'll put them on hold until their frustration turn into debilitating health problems. Their last words will be AAAGH!!!! I only wanted to buy a minivan! Death will accomplish what customer service could not. Dilbert: Im just curious: Do you have nay qualms about your business plan? any at all? Dogbert: Im not sure. do qualms make you wag?
Dilbert: I lost my ID besiege. Security: Report to the security office and get a new one. Hold it where do you think you're going? Dilbert: To the security office? Security: No one is allowed past this desk with out an ID badge. Dilbert: Okay....how do I go to the security office if I can't go to the security office? Security: Good question. I guess you'll have to steal past me. Dilbert: Look over there! Its an angel and she's giving away free bacon! Security: well well It seems Ive found a worthy adversary.
"I have some disturbing news." "We outsourced our customer-service function to India a few years ago." "So?" "Apparently, they subcontracted the job to Mexico." "Then Mexico subcontracted to Vietnam, who subcontracted to the Philippines.." "..Who subcontracted it to us." "It turns out that we're the lowest-cost provider because we lie about our hold times." "In summary, we pay ourselves to hose ourselves." "Are you thinking what I'm thinking?" "We should raise our prices?"
Tina is sitting at her computer. Dilbert approaches and asks, "Tina, would you...?" Tina interrupts him, "Hold on while I finish writing this e-mail." Tina says, "It's a twelve-page description of my carpal tunnel issue, and the fact that there's never enough time to do my work." Dilbert asks, "Are all of your problems self-inflicted?" Tina responds, "That's it! I'm adding a chapter about you. Ouch, ouch, ouch, ouch!"
The Boss points to a slide of a man making a funny face and says, "We've expanded our customer disservice program." The Boss points to the next slide of a technician saying, "Uh.. reboot." The Boss continues, "...Doubled our unhelpful technical support advice." The next slide is of a customer leaning back with one hand on the phone and the other holding his stomach, saying, "So... hungry." The Boss continues, "... Stretched our telephone hold times to lethal durations..." Wally, Dilbert, and Alice listen as The Boss' voice continues, "... And cleansed our online support database of all useful articles." The Boss says, "Our goal is to force customers to form support groups." The Boss continues, "Over time, with luck, we'll train customers to do our manufacturing and shipping, too." Wally raises his hand and asks, "May I train a customer to do my job?" The Boss replies, "Sure." A little boy sits in front of a computer with a cup of coffee in his hand. He asks Wally, "So.. what do I do?" Wally responds, "You're doing it."
Dogbert is sitting outside behind a desk labeled, "Rat Hole." A businessman approaches holding a bag of money and asks, "May I throw money down the rat hole?" Dogbert replies, "Show me your business plan." Dogbert flips through the business plan and says, "You plan to pay huge investment banking fees to buy a low-margin, money-losing business..." Dogbert says, "For an extra fee, I'll push you in the hold and take your money." The businessman replies, "Oooh, sounds good."
Wally and Dilbert are in the mail room. Wally says, "I have mail! I've never had mail in twelve years here." Wally continues, "It's not addressed to me but it was in my box so I'm keeping it." Dilbert asks, "No mail for twelve years?" Wally responds, "If I hold it just right it glistens."