Brief Customer Survey Comic Strips - Page 10
254 Results for Brief Customer Survey
View 91 - 100 results for brief customer survey comic strips. Discover the best "Brief Customer Survey" comics from Dilbert.com.
Ratbert: I'd like to buy some snow tires for a refrigerator. CLerK: "This is a lingerie store. Get lost before I stomp on your tail." Ratbert: "I think I debunked the theory that the customer is always right."
The Boss: "Asok, I need you to fill in at tech support for a few days." "You'll be the guy who asks the customer for information, then transfers the call to another person who asks exactly the same questions." Asok: "Wouldn't that make me a barrier to progress?" " The Boss: Only if the other guy actually helped."
"I feel an evil wind blowing my way." "My soul is filling with darkness...Suddenly I am cold, oh, so cold." Catbert: Evil Director of Human Resources "Hello-o-o, Asok." "GAAA!!! What are you doing here?!!" "It's time for the annual Employee Satisfaction Survey." "Perhaps I overreacted. I don't see how this could possibly be bad." "It is evident from these questions that you care about my wellbeing!" "I love the part where they think I'm here to help." Purr Purr Two Weeks Later "They're delighted with their benefits. It looks like we can save some money there."
The Boss: Our bonuses will depend on the results of the employee attitude survey. If we boost our morale rank, we'll get bigger bonuses. get it? all you have to do is say you're happy and you get money. wink wink wink Dilbert: you want us to lie? No-o-o-o! Heaven forbid, absolutely no lying, But if you did lie, Imagine the things you could buy with that money, I'll hand out the surveys and you can let your conscience guide you. Dilbert: Is "para dise too over the top? Wally: Im going to lie me up a new couch!
The Boss points to a slide of a man making a funny face and says, "We've expanded our customer disservice program." The Boss points to the next slide of a technician saying, "Uh.. reboot." The Boss continues, "...Doubled our unhelpful technical support advice." The next slide is of a customer leaning back with one hand on the phone and the other holding his stomach, saying, "So... hungry." The Boss continues, "... Stretched our telephone hold times to lethal durations..." Wally, Dilbert, and Alice listen as The Boss' voice continues, "... And cleansed our online support database of all useful articles." The Boss says, "Our goal is to force customers to form support groups." The Boss continues, "Over time, with luck, we'll train customers to do our manufacturing and shipping, too." Wally raises his hand and asks, "May I train a customer to do my job?" The Boss replies, "Sure." A little boy sits in front of a computer with a cup of coffee in his hand. He asks Wally, "So.. what do I do?" Wally responds, "You're doing it."
"I have some disturbing news." "We outsourced our customer-service function to India a few years ago." "So?" "Apparently, they subcontracted the job to Mexico." "Then Mexico subcontracted to Vietnam, who subcontracted to the Philippines.." "..Who subcontracted it to us." "It turns out that we're the lowest-cost provider because we lie about our hold times." "In summary, we pay ourselves to hose ourselves." "Are you thinking what I'm thinking?" "We should raise our prices?"
Tags #employee moral survey, #open, #honest, #communication from management, #death spiral, #looting comaony, #noise, #fishing lures, #e, #ploys suffer, #boss likes hurting, #sick boss, #negative force
"I have the results of the employee morale survey." "The number one issue is 'not enough open and honest communication from management.'" "Well, okay. I'm willing to give that a try." "Management is looting the company while hiding the fact that we're in a death spiral." "Whenever you talk, I think about fishing lures until the noise stops." "When I see an employee suffer, it excites me in ways I don't understand." "On nine separate occasions I've fired bald guys because I thought they were you." "If this doesn't work for you. Let me know on next employee morale survey."
The Boss addresses a meeting, "Our company is dying.. but not because of bad management." The Boss continues, "It's because we're not.." He points to a slide that says, "Customer centric." Wally raises his hand and says, "Well, I for one feel better knowing we have correctly identified the problem." Wally turns to Dilbert and says, "That was a little thing I call participation; you should try it." The Boss says, "Now let's break into four small working groups." The Boss continues, "And develop skits based on our new focus of customer centricity." Dilbert says, "Um.. there are only four of us." He pauses and then says, "Wait.. nevermind." The Boss sits at the conference table alone and thinks, "I'll call my skit 'The Electricity of Customer Centricity."
Dilbert walks into The Boss' office and says, "You need to give me a decision." The Boss replies, "You need to give me more information." Dilbert replies, "You need to give me funding to do a study to get the information." The Boss replies, "You need to give me a business case to justify the spending." Dilbert replies, "You need to give me relief from my other deadlines so I can work on the funding request." The Boss replies, "You need to give me everything to infinity." At that, The Boss jumps up from his chair and screams, "I WIN! YES!" Dilbert says to Wally, "We might be losing our laser-like focus on the customer." Wally responds, "On the who?"
A smiling female employee, handing Dilbert change, says, "Thank you. Have a nice day." Dilbert thinks, "She's flirting with me." Dilbert says to the woman, "Um... Would you like to go out on Saturday?" The woman, still smiling, says, "I wasn't flirting. This is my phony customer service smile." The woman says to Dilbert, "Employees are required to smile." Dilbert asks the woman, "Okay. But now you're flirting, aren't you?" The woman answers, "No, still phony." Walking away, Dilbert thinks, "Wally has to see this." Wally and Dilbert stand looking at the smiling woman. Wally says, "Hey, it looks like she's flirting with me!" Dilbert says, "Is this great or what?"