Customer Focus Comic Strips - Page 10

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261 Results for Customer Focus

View 91 - 100 results for customer focus comic strips. Discover the best "Customer Focus" comics from Dilbert.com.

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 - Dilbert by Scott Adams

Share November 02, 2007's comic on:


Tags #customer, #debunked theory, #lingerie store, #refrigeartor, #snowtires, #stomp tail, #customer always right

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Ratbert: I'd like to buy some snow tires for a refrigerator. CLerK: "This is a lingerie store. Get lost before I stomp on your tail." Ratbert: "I think I debunked the theory that the customer is always right."

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 - Dilbert by Scott Adams

Share November 12, 2007's comic on:


Tags #tech support, #asks customer, #information, #transfers call, #same questions, #barrier to progress, #other guy

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The Boss: "Asok, I need you to fill in at tech support for a few days." "You'll be the guy who asks the customer for information, then transfers the call to another person who asks exactly the same questions." Asok: "Wouldn't that make me a barrier to progress?" " The Boss: Only if the other guy actually helped."

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 - Dilbert by Scott Adams

Share April 27, 2003's comic on:


Tags #customer diservice program, #tech supprt, #stretched telephone, #cleansed online support, #useful articles, #support groups, #train customers

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The Boss points to a slide of a man making a funny face and says, "We've expanded our customer disservice program." The Boss points to the next slide of a technician saying, "Uh.. reboot." The Boss continues, "...Doubled our unhelpful technical support advice." The next slide is of a customer leaning back with one hand on the phone and the other holding his stomach, saying, "So... hungry." The Boss continues, "... Stretched our telephone hold times to lethal durations..." Wally, Dilbert, and Alice listen as The Boss' voice continues, "... And cleansed our online support database of all useful articles." The Boss says, "Our goal is to force customers to form support groups." The Boss continues, "Over time, with luck, we'll train customers to do our manufacturing and shipping, too." Wally raises his hand and asks, "May I train a customer to do my job?" The Boss replies, "Sure." A little boy sits in front of a computer with a cup of coffee in his hand. He asks Wally, "So.. what do I do?" Wally responds, "You're doing it."

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 - Dilbert by Scott Adams

Share August 03, 2003's comic on:


Tags #disturbing news, #outsourced, #customer service function, #india, #subcontracted, #jobs to mexico, #lowest cost provider, #pay ourselves

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"I have some disturbing news." "We outsourced our customer-service function to India a few years ago." "So?" "Apparently, they subcontracted the job to Mexico." "Then Mexico subcontracted to Vietnam, who subcontracted to the Philippines.." "..Who subcontracted it to us." "It turns out that we're the lowest-cost provider because we lie about our hold times." "In summary, we pay ourselves to hose ourselves." "Are you thinking what I'm thinking?" "We should raise our prices?"

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 - Dilbert by Scott Adams

Share October 29, 2000's comic on:


Tags #flirting, #cashier, #phoney, #customer service smile, #required, #looks like flirting, #Wally

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A smiling female employee, handing Dilbert change, says, "Thank you. Have a nice day." Dilbert thinks, "She's flirting with me." Dilbert says to the woman, "Um... Would you like to go out on Saturday?" The woman, still smiling, says, "I wasn't flirting. This is my phony customer service smile." The woman says to Dilbert, "Employees are required to smile." Dilbert asks the woman, "Okay. But now you're flirting, aren't you?" The woman answers, "No, still phony." Walking away, Dilbert thinks, "Wally has to see this." Wally and Dilbert stand looking at the smiling woman. Wally says, "Hey, it looks like she's flirting with me!" Dilbert says, "Is this great or what?"

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 - Dilbert by Scott Adams

Share May 08, 2013's comic on:


Tags #anger, #etiquette & ethics, #biggest customer, #random drug sample, #awkward

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Boss: Wally, I'd like you to meet the CEO of the company that is our biggest customer. Wally: I'd shake but I have coffee in one hand, my random drug test sample in the other, and I don't want either one to get cold. Hey, I'm not the one who made this awkward.

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 - Dilbert by Scott Adams

Share October 16, 2013's comic on:


Tags #executives, #Family, #obliviousness, #career, #focus, #married with kids, #huge hassle, #already chosen

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Dogbert: Executive Coach Dogbert: You need to focus on your career or your family. You can't do both. CEO: I don't have a family. Dogbert: Actually, you're married and you have four kids. CEO: That sounds like a huge hassle. Dogbert: Perhaps you've already chosen.

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 - Dilbert by Scott Adams

Share January 12, 2014's comic on:


Tags #bossify, #deception, #fund ideas, #genius, #ideas, #customer support, #software, #budget approval, #delay projects, #low priority, #wise, #funding, #engineering

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Dilbert: You had a great idea bout upgrading our customer support software. Boss: I don't remember having that idea. Dilbert: It was genius. Boss: Well, that does sound like something I would suggest. Dilbert: We'll need budget approval, but that should be no problem for you. Boss: Duh. Obviously I'll fund my idea. It's genius. Dilbert: I'll need to delay my other project, but, as you said, those are lower priorities. Boss: I said that? Dilbert: It was very wise of you. Alice: How did you get funding for your idea? Dilbert: I had to bossify it.

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 - Dilbert by Scott Adams

Share May 13, 2014's comic on:


Tags #focus, #losing focus ability, #wasn't important, #digital distractions, #conversations

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Dilbert: Studies say people are losing their ability to focus because of all the digital distractions. Wally: Sorry, what? Dilbert: Hold on... Wally: What were you saying? Dilbert: I dunno. Probably wasn't important.

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 - Dilbert by Scott Adams

Share May 14, 2014's comic on:


Tags #ability to focus, #painful, #rewired brain, #thinking, #change topic

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Wally: The distractions of the digital age have rewired my brain and ruined my ability to focus. Now I find it painful to dwell on any topic for longer than five seconds. Boss: Let's talk about this. Wally: No-o-o! Change the topic!