Quality Estimates Comic Strips - Page 10
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Carol: "Don't you dare take another cup of coffee." "The more you drink, the more often I have to order coffee. You are destroying my quality of life!" "Gaaa!!!" Wally: "If this doesn't make the coffee taste better, I don't know what will."
"The Weekly Wally Report is bristling with tales of success." "I gave worthless input to marketing because they weren't specific about what they wanted." "I missed Alice's project meeting because she never confirmed the location." "I gave harmful advice to the sales team because they rushed me." "I ignored my email for a week because you said to focus on priorities." "And I didn't submit my budget estimates because Asok never told me what format to ues." "How can you call any of that success??!!" "Well, I'd compare it to my written objectives, but you never gave me any."
"Remember, quality is our top priority." Quality "Question: Is it more important than safety?" "Ooh... I forgot about that one." "Question: Is quality more important than obeying the law?" "Well, probably not." "If we could maximize shareholder value by selling lower quality items..." "Wouldn't we have a fiduciary responsibility to do it?" "Hmmm" "I'm sure it's in the top four." "What if we had to lie to achieve quality?"
Dilbert points to a slide and says, "As requested, I put together a list of functions we should outsource." Dilbert continues, "I limited my list to things we don't do well." The Boss and Wally listen as Dilbert's voice continues, "Marketing, quality control, engineering, finance, human resources, and customer support." Dilbert says, "That leaves us with our core competence..." Dilbert continues, "... Sitting around a brown table." Dilbert says, "And, of course, our ability to speak honestly without fear of retribution." The Boss says, "You will never get another raise as long as I'm alive." Dilbert responds, "Well, that puts a lot of pressure on the brown table strategy."
Dogbert says into his telephone headset, "This is Dogbert's Tech Support. How may I abuse you?" The man on the other end of the line replies, "My printer prints a blank page after every document." Dogbert says, "Why would you complain about getting free paper?" The man responds, "Free? Isn't it just giving me my own paper?" Dogbert replies, "Egad, man! Look at the quality of the free paper compared to your lousy regular paper!" Dogbert continues, "Only a fool or a liar would say they look the same!" The man responds, "Now that you mention it, it does seem silkier." Dilbert approaches Dogbert and asks, "What are you doing?" Dogbert replies, "I'm helping people accept the things they can't change."
Dilbert: You've given me so many projects that I have two ways to fail. I can either miss all of my deadlines or I can reduce the quality of my work to rubbish. Which do you prefer? Boss: The class I took in active non-listening is really paying off. I need this by Tuesday.
Asok: I put your budget estimates into a spreadsheet as you asked. A well-fertilized shrub sprouted out of my iPad. What does this mean? Boss: That's how you know the budget is done.
Tags #cruelty, #leadership, #managers, #managers & supervisors, #choices, #bullying, #60 hour week, #fatique, #lower quality, #enlightened leader, #work fewer hours, #better outcome, #illusion, #created by underlings, #abuse, #pian, #enforcement, #business
Dilbert: You have an interesting choice today. You can continue bullying me into working sixty hours per week... while knowing that fatigue will lower the quality of my work. Or you can be an enlightened leader and encourage me to work fewer hours for a better net outcome. Boss: I'm not supposed to tell you this, but... leadership is an illusion created by the abuse of underlings. The more pain I force you to endure, the more of a leader I appear to be. How's the truth feel? Dilbert: Ouch! Ouch! Ouch! Ouch!
Boss: When will you have that done? Dilbert: Two weeks. Boss: Can you do it faster? Dilbert: Yes. All I need to do is lower the quality. Dilbert: Tell me what your minimum acceptable quality level is and I'll tell you when you can have it. Boss: I want it in one week. Dilbert: I can do that at 50 percent of planned quality. Boss: Why does it feel as if I'm not really managing anything here? Dilbert: Maybe you could go manage someone else now. Boss: I can't tell if I'm doing my job now. Dilbert: Is it your job to prevent me from working?