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Dogbert and Alice sit at a table. Dogbert says, "Alice, I need to gather some requirements before designing the company child care facility." Dogbert continues, "Do you mind if your children spend the day sewing garments in a windowless room full of illegal aliens?" Alice replies, "I mind." Dogbert responds, "I'll put you down as a maybe." Alice asks, "Would I get discounts on those garments?"
The Boss says to Dilbert and Alice, "The results of the employee satisfaction survey are in. Scores for my department are dismal." The Boss continues, "I'm assigning you to the satisfaction task force until the problem is solved." Dilbert and Alice look upset. Dilbert says, "Please . . . Anything but that . . ." The Boss asks, "How satisfied are you NOW?"
Dilbert says, "Ratbert, my company is hiring for our quality assurance group. You'd be perfect." Ratbert asks, "What would I have to do?" Dilbert replies, "You would find flaws in our new product, thus making yourself an object of intense hatred and ridicule." Ratbert says, "But then you'd fix those flaws . . . And your respect for me would grow into a special bond of friendship, right?!" Dilbert replies, "No, then we ship."
Ratbert stands on the Boss's desk and says, "I'd be perfect for the job in quality assurance. Here's my resume." The Boss looks at the resume and asks, "Are you bothered by the fact that half of your words are spelled wrong?" Ratbert replies, "Nope! I'm not even bothered by your anal-retentive behavior." The Boss says, "You're hired. Your bonus will equal negative 100% of your base salary, okay?" Ratbert says, "I don't see any problem with that."
Wally sits at his desk. Ratbert enters holding a printout and says, "My quality assurance review of your beta product turned up a few bugs, Wally." Ratbert continues, "I've classified the bugs by severity: 1) lethal, 2) boneheaded, 3) vexing." Wally looks at the printout and asks, "All I see are lethal and vexing. Where's boneheaded?" Ratbert replies, "I'm trying to rent a stadium to hold the printout."
The Boss says to Ratbert, "In the short time you've worked in quality assurance, you've found a huge number of flaws in our prototype." Ratbert replies, "That's my job!" The Boss continues, "You're jeopardizing our schedule. The entire project will fail and it's all YOUR fault." Ratbert asks, "Why is it MY fault?" The Boss replies, "If a tree falls in the forest . . . And we've already sold the tree . . . Does it have quality?" Ratbert asks, "How many angels can dance on your head?"
Dilbert and Dogbert walk on the grass. Dogbert says, "Someday when I become the supreme ruler of earth . . ." Dilbert and Dogbert sit on a park bench. Dogbert continues, "I'll order everybody to go outside once a day and run around with their mouths open." Dilbert asks, "Because you support fresh air and exercise?" Dogbert replies, "Because I hate flies."
A man stands behind Dilbert's desk and says, "Thanks for making that product mock-up last week. The customer liked it so much that he ordered a thousand!" Dilbert says, "That was a MOCK-UP! We don't even make that product yet. It would take three years to make one." The man says, "Just give me a thousand mock-ups. The first one was terrific!" Dilbert replies, "The mock-up was our competitor's product with duct tape over the logo."
The Boss says to Dilbert, Alice and Wally, "I'm assigning each of you to a separate 'quality' initiative." Wally asks, "Is there any risk this will devour our productive hours, lower our morale and have no impact on our profitability?" The Boss says, "And we'll have a contest to come up with a name for the overall initiative." Wally asks, "How about 'Qualicide?'"
Catbert peers over the wall and says, "Wally, it's time for your mandatory blood test." Wally says, "I don't take drugs." Catbert, who is holding a syringe, replies, "I'm testing to see if you're stealing time from the company." Wally asks, "Time? How can you test for that?" Catbert replies, "We test your general health. If it's good, you're not working enough hours. You thief."