Software Services Comic Strips - Page 11
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Dogbert's Tech Support. Dilbert: The error message says my copy of Windows is not genuine. Dogbert" I'll walk you through a series of steps that won't work. Dilbert: Wait... what? Dogbert: After seventeen attempts that involve rebooting, you will lose hope. At some point you will give up and buy a new computer just to be done with it all. We'll start by uninstalling all of your drivers and reinstalling. Dilbert: Can I skip all of the useless steps and just buy a new computer? Dogbert: Sure, but you don't need to be a jerk about it.
Wally: If you need me, I'll be in the cloud fixing a software issue. There's no cell coverage in the cloud, so it might seem to you as if I am at home doing nothing. If you need me, I'll be at home doing nothing. Dilbert: Why would anyone need you?
Coworker: The software upgrade will be written and rolled out in three months. Dilbert: Has any project of this complexity ever been completed by the estimated finish date? Coworker: Not yet. We're confident we'll be the first. Dilbert: Is that because you're doing things differently from all of those who went before and failed? Coworker: No. We're doing things exactly the same way as the people who failed. Dilbert: Do you see what I'm getting at? Coworker: No, not really. And we expect to be on budget. Wally: Snork!
Boss: When you talk to customers, stop mentioning our software bugs. Dilbert: Should I lie? Boss: No, no. I just need you to present the information that is good for us and leave out the rest. Dilbert: Lie by omission? Boss: It's better if we don't label it. Dilbert: Should I use my real name?
Coworker: This is my last day of work, so I won't have time to completely train you on the software. But I can show you enough to give you unwarranted confidence, when you should be feeling dangerously incompetent. Dilbert: That sounds worse than doing nothing. Coworker: Before I leave, I'll tell everyone you're lazy.
Coworker: Tradition requires you to disparage every technology decision made before you got involved. But please be gentle with your criticism of my software. It's like my baby. Dilbert: If you mean your software is a useless blob that consumes resources and soils itself, we are in agreement.
Dilbert: My software can't pass a standard Turing test yet, but it does pass the pointy-haired boss test. Computer, I have a question about our company strategy. Computer: Try working smarter. Dilbert: That doesn't even make sense! CEO: I wasn't prepared to like it, but you won me over.
Dilbert: My artificial intelligence software passes the PHB test. That means I can hide it behind a curtain and people won't know if they're talking to a computer or a pointy-haired boss. Computer, what is HTML5? Computer: Beats me. Boss: I was going to say that!
Dogbert: This is tech support. How may I help you? Dilbert: Before we start, I need to tell you that I'm a highly trained electrical engineer. I have already eliminated all of the most probable causes of my issue. I have reinstalled the software and I have rebooted several times. So please, if you have any respect for humanity, do not start this call by insisting that I reboot again. Can you do that? Can you not ask me to reboot as your first suggestion? Dogbert: Try rebooting. Dilbert: Gaaa!!! Dogbert: I kinds love my job.