Delivery System Comic Strips - Page 11
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Dilbert: Out online budget approval system isn't working. There's a process for making changes to the system, but I don't know it. I could take a class to learn the process, but there's also a process for approving classes. I could learn the process for approving classes, but I'd still need approval for a budget variance to take the class. And I can't get that because the online budget approval system is broken. I can't even have this conversation because it will make me charge too much of my engineering time to administrative overhead. So I'll go sit in my cubicle and pretend to be thinking about a billable project. It looks like I'll be exaggerating my accomplishments again this year.
"Wally, I can't open that file you e-mailed." "Sounds like you need to upgrade your viewer application." "Which means you'll probably have to upgrade your operating system." "You'd better add some ram while you're at it." "But it probably makes no sense to upgrade your old computer. This is a good time to get a new one." "How do I get a new computer?" "It's easy. I'll send you a file that explains it." "Are you sending corrupted files to people again?" "Only if I think they deserve it."
The boss: This workstation is still logged in to the network. It's time to teach someone a lesson about security. I'll just go in here and... Computer: WARNING! WARNING! IDIOT ALERT! The boss: GAAA! Computer: ACTIVATING DEFENSIVE WEDGIE SYSTEM.Dilbert: I have to go. Some idiot violated my perimeter. The boss: Please make it stop. Dilbert: Then how would you learn?
Wally says, "I need to spend the next year optimizing the WDNW system" Boss says, "I've never heard of the WDNW system." Wally says, "You only hear about the systems that have problems." Wally says, "If everything goes as planned, you'll never hear about WDNW again." Boss says, "What does the WDNW system do?" Wally says, "It keeps our zeros and ones from accidentally forming tens." Boss says, "That can happen?" Wally says, "Not on my watch." Dilbert says, "How's the 'Wally Does No Work' project?" Wally says, "The acronym helped."
The Boss says, "I want all of you to feel empowered on this project." Dilbert says, "You forgot to get our buy- in before you empowered us." The Boss says, "I'll get your buy-in later." Wally says, "It's far too late for that." Wally says, "I'm going to use my empowerment to destroy this poorly conceived project from the inside!" The Boss says, "Don't do that!" Dilbert says, "So... now you're saying we're not empowered to do what we think is best?" Alice says, "Can we go back to our old system where we're afraid to make decisions and you're never available?" Alice says, "Your eyes say, 'Yes.'"
"My accomplishement this month was opening a file that someone e-mailed." "That took an entire month?" "It wasn't that easy. I didn't have the right software to open the file." "I tried to download the viewer from the Internet but the Web site didn't support my browser." "And I couldn't upgrade my browser until I updated my operating system!" "That required me to upgrade all of my software, too." "My hard disk got maxed out, so I had to upgrade my computer and transfer all of the files." "So, then you got to view the file?" "Yeah...It was a funny one about a cat."
Dogbert: "I completed the audit of your new $150 million software system." "I recommend that you scrap the entire thing." "What?!! How could the entire thing be worthless?" "Well, your normal software system would be a clever combination of ones and zeros." "Yours is all ones." "There must be some way to tweak it until it works." "My company can sell you all the zeros you need. But you'll have to arrange them yorself." "Whe you have a few minutes, I have a little assignment for you."
Dogbert is sitting at a computer. He says into a telephone headset, "This is Dogbert's Tech Support. How may I abuse you?" The customer on the other end of the line responds, "Finally!! It took me an hour to penetrate your inscrutable audio menu system!" The customer continues, "Then I waited in queue for forty minutes!" The customer says, "My problem is that my computer keeps freezing..." Dogbert's voice interrupts him, "Not so fast." Dogbert says, "I need to know your name, address, phone number, operating system, e-mail address, serial numbers, software versions and video drivers." The customer clenches his teeth and shakes his fist as Dogbert's voice continues, "Then I'll put you in queue for the low-level technician who can only tell you to reboot." Dogbert continues, "He'll ask you the same questions for reasons that will baffle you." The customer asks, "But eventually you'll solve my problem, right?" Dogbert's voice replies, "Sure, if your problem is too much optimism."
Dilbert is sitting in his cubicle. The Boss approaches and says, "I'm moving to a new house next week." The Boss continues, "I have lots of heavy objects that need to be moved." The Boss continues, "I wonder who will help me." The Boss continues, "Maybe it will be someone who cares about his career." Dilbert turns and asks, "Did you know that professional moving companies exist?" Dilbert continues, "It's true. You give them money and they move your heavy things." Dilbert continues, "It's a wonderful system. You should look into it." The Boss says to Carol, "And maybe you can bring your trailer." Carol exclaims, "It's a mobile home!"
A vendor addresses a meeting, "If you buy our system it will pay for itself in three years." Dilbert turns to the vendor and asks, "Approximately how much does it cost?" The vendor responds, "It's hard to say. It depends on many factors." Dilbert says, "Fine. Just tell me how much money it will save annually." The vendor replies, "You'll save $10,000 per year." Dilbert says, "Well then, if it pays for itself in three years, it must cost about $30,000" Dilbert continues, "That was a little trick I call "math." Dilbert continues, "Oops. Now I'm not emotionally invested." Asok pats Dilbert on the back and says, "Your vendor tauntage is quite excellent today."