Customer Comic Strips - Page 12
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Character
216 Results for Customer
View 111 - 120 results for customer comic strips. Discover the best "Customer" comics from Dilbert.com.
Thursday March 11,
2004
Tags repeat customer, rate of recidivism, focus on marketing, learn from experience, free knuckle tattoo, nicknames for women, free book, criminals, dumb
Transcript
The boss: "We only have a 10% repeat customer rate whereas prisons have a 70% rate of recidivism." "We need to focus our marketing on criminals because they don't learn from experience." "Order now and get a free knuckle tattoo plus our free book 1,001 nicknames for women."
Saturday February 14,
2004
Tags selling confidential data base, customer information, profitable, virtually untectable, highly unethical, modern times, facebook, commercial, branding
Transcript
The Boss: Did you ever think about selling our confidential data-base of customer information? It would be massively profitable while virtually undetectable, Catbert: But highly unethical. The boss: I don't know you any more. Catbert: Im yanking your chain . when do we start?
Thursday December 04,
2003
Tags accidentally eat, apple core, care values, customer service, respect, stem is loyalty, teamwork, apple product
Transcript
The Boss: "This apple will remind us of our CORE values: respect, customer service, and teamwork." Dilbert: "The apple's core is the part you throw away." The Boss: "Not always. Sometimes I accidentally eat it." Dilbert: "Maybe the stem can represent our loyalty to the company."
Sunday October 12,
2003
Tags new version, every feature, current version, leapfrog competition, better products, pile of crud
Transcript
The boss: "Hey, it's a customer!" The boss: "You're in luck; our next version has every feature you'll ever want!" Man: "It does?" "I was ready to buy your current version... but I guess I'll wait." The Boss: "When will our new version be ready?" Dilbert: "In a year." "The new version will leapfrog our competition." Man: "Leapfrog? That implies that they have better products right now." The Boss: "BUY OUR PRODUCT, YOU STINKIN' PILE OF CRUD!!" "SLAP!" "I have to run. Try not to blow the sale."
Monday August 04,
2003
Tags website, customer success, closest things, complaint letters, few words, kick to kiss, change context, reviews, technology
Transcript
"Tina, we need some customer success stories for the web site." "The closest things we have are these complaint letters. Just change a few words." "Change 'kick' to 'kiss' and this one is done, albeit disturbingly."
Sunday August 03,
2003
Tags disturbing news, outsourced, customer service function, india, subcontracted, jobs to mexico, lowest cost provider, pay ourselves
Transcript
"I have some disturbing news." "We outsourced our customer-service function to India a few years ago." "So?" "Apparently, they subcontracted the job to Mexico." "Then Mexico subcontracted to Vietnam, who subcontracted to the Philippines.." "..Who subcontracted it to us." "It turns out that we're the lowest-cost provider because we lie about our hold times." "In summary, we pay ourselves to hose ourselves." "Are you thinking what I'm thinking?" "We should raise our prices?"
Tuesday July 29,
2003
Tags price quote, every expense, alice side agreement, hidden costs, customer punch vendor, freaking weasel
Transcript
"As you requested, this price quote includes absolutely every expense you'll incur!" "If that's true, you won't mind signing the 'Alice Side Agreement." "'In the event of hidden costs, customer will repeatedly punch vendor while telling 'you freaking weasel!'" "Pen?"
Sunday July 20,
2003
Tags functions to outsorce, dont do well, management, sales, quality control, core competenece, brown table startegy, business
Transcript
Dilbert points to a slide and says, "As requested, I put together a list of functions we should outsource." Dilbert continues, "I limited my list to things we don't do well." The Boss and Wally listen as Dilbert's voice continues, "Marketing, quality control, engineering, finance, human resources, and customer support." Dilbert says, "That leaves us with our core competence..." Dilbert continues, "... Sitting around a brown table." Dilbert says, "And, of course, our ability to speak honestly without fear of retribution." The Boss says, "You will never get another raise as long as I'm alive." Dilbert responds, "Well, that puts a lot of pressure on the brown table strategy."
Monday June 16,
2003
Tags international sales call, dress, one level above customer, cherub, lighting bolt, vatican, overdress
Transcript
Dilbert is sitting at his computer. The Boss approaches and says, "I need you to go on an international sales call." Dilbert asks, "How should I dress?" The Boss responds, "Salespeople should dress one level above the customer." Dilbert is dressed like God. He has a lightning bolt in one hand and a cherub staff in the other. He asks Dogbert, "What's better - the cherub or the lightning bolt?" Dogbert responds, "Take both. You can't overdress at the vatican."
Sunday April 27,
2003
Tags customer diservice program, tech supprt, stretched telephone, cleansed online support, useful articles, support groups, train customers
Transcript
The Boss points to a slide of a man making a funny face and says, "We've expanded our customer disservice program." The Boss points to the next slide of a technician saying, "Uh.. reboot." The Boss continues, "...Doubled our unhelpful technical support advice." The next slide is of a customer leaning back with one hand on the phone and the other holding his stomach, saying, "So... hungry." The Boss continues, "... Stretched our telephone hold times to lethal durations..." Wally, Dilbert, and Alice listen as The Boss' voice continues, "... And cleansed our online support database of all useful articles." The Boss says, "Our goal is to force customers to form support groups." The Boss continues, "Over time, with luck, we'll train customers to do our manufacturing and shipping, too." Wally raises his hand and asks, "May I train a customer to do my job?" The Boss replies, "Sure." A little boy sits in front of a computer with a cup of coffee in his hand. He asks Wally, "So.. what do I do?" Wally responds, "You're doing it."


