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Dilbert points to a visual aid and says, "The fishbone diagram helps identify the root cause of problems." Dilbert continues as three Elbonians listen, "In your case, the root problem seems to be that you're a nation of imbeciles . . ." An Elbonian says, "True, but YOU'RE the one who had to draw a dead fish to figure it out." Another man says, "You're in the club! Here's your hat."
Dogbert stands on a chair across from the Boss's desk and says, "I'm a 'blame consultant.'" The Boss thinks, "I've seen him before." Dogbert explains, "For a large fee I will tell the workers that the problems in the company are THEIR fault, not yours. It's the latest management fad." The Boss asks, "Won't they see right through that?" Dogbert asks, "Is that MY fault??!"
Dogbert is hired as a blame consultant. Dogbert: The company's problems are your fault, Willy. You blame the senior executives, but it is you- the individual employee-who must build innovative new products and pioneer new markets. Willy: But I'm just a word processor I was hired to type. Dogbert: I've seen your typing. That stinks too.
"We've never needed a corporate headhunter before, but now it's the only way to solve our staffing problem." "Are you aware that headhunters find new employees? We don't behead the ones you already have." "I don't suppose you'd be flexible..." "I could find a disgruntled ex-post office employee for you."
Dilbert stands outside his lab. He tells Dogbert, "Well, Dogbert, I believe I have solved the world's garbage problem." Dogbert says, "I didn't know garbage had any problems." Dilbert and Dogbert walk down the stairs to the lab. Dilbert says, "I've invented the most efficient trash compactor ever." Dilbert kneels in front of a device and says, "This baby can squash two tons of garbage into a little brick!" Dogbert says, "No doubt you've considered the valuable uses for the brick itself." Dilbert asks, "Uh . . . Right . . . For home construction?" Dogbert says, "Or just as an immovable object that smells like Sylvester Stallone's socks."
The Boss, Wally, Dilbert and Alice sit at a conference table. The Boss asks, "You haven't heard what the problem is yet; how can you recommend building a database to solve it??" Wally says, "We always build a database." Dilbert says, "And we'll need coffee mugs for the project team." The Boss says, "The PROBLEM is that we have poor processes." Wally responds, "That could be the slogan on our mugs!"
The Boss sits at his desk thinking, "I don't know how to fix any of the problems in this company. Maybe I'll just sit here quietly." The Boss thinks, "No, that wouldn't look managerly . . . I'll have to do something idiotic and hope it looks like leadership." The Boss says to Dilbert, who is sitting at his desk, "We're going to have an 'Iron Man' team-building competition." Dilbert replies, "What a bunch of leadership . . ."
The Boss says, "This next award goes to Kim for her exceptional work." The Boss continues, "Kim worked evenings and weekends to fix the problems that were caused by her own incompetence." The Boss continues, "And it looks like Kim has a full plate for the coming year, too." Kim looks at the plaque and asks, "Which side faces the wall?"
Dilbert sits at a conference table with several people. A salesman tells them, "I had to promise the customer we could build the thing in a month even though you said it was impossible." The salesperson continues, "I'll solve the timing problem by shifting blame to engineering while spending the huge bonus I got for the sale." Dilbert says, "Your planning has improved." The man closes his eyes and says, "Beginning blame transfer now . . ." The other people at the table growl.
Dilbert and an engineer from the other company sit at a table. Dilbert has a laptop computer open. Dilbert asks, "Tell me the truth. Use the engineer's secret code if you must." Dilbert continues, "Are there any little problems with the technology that my managers agreed to buy from your company?" The other engineer laughs, "Ha Ha Snort Snort Ha Ha Ha!!!" Dilbert types into his laptop and says, "1100111... Good. Go on."