Brief Customer Survey Comic Strips - Page 13

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View 121 - 130 results for brief customer survey comic strips. Discover the best "Brief Customer Survey" comics from Dilbert.com.

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 - Dilbert by Scott Adams

Tags #customer diservice program, #tech supprt, #stretched telephone, #cleansed online support, #useful articles, #support groups, #train customers

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The Boss points to a slide of a man making a funny face and says, "We've expanded our customer disservice program." The Boss points to the next slide of a technician saying, "Uh.. reboot." The Boss continues, "...Doubled our unhelpful technical support advice." The next slide is of a customer leaning back with one hand on the phone and the other holding his stomach, saying, "So... hungry." The Boss continues, "... Stretched our telephone hold times to lethal durations..." Wally, Dilbert, and Alice listen as The Boss' voice continues, "... And cleansed our online support database of all useful articles." The Boss says, "Our goal is to force customers to form support groups." The Boss continues, "Over time, with luck, we'll train customers to do our manufacturing and shipping, too." Wally raises his hand and asks, "May I train a customer to do my job?" The Boss replies, "Sure." A little boy sits in front of a computer with a cup of coffee in his hand. He asks Wally, "So.. what do I do?" Wally responds, "You're doing it."

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 - Dilbert by Scott Adams

Tags #international sales call, #dress, #one level above customer, #cherub, #lighting bolt, #vatican, #overdress

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Dilbert is sitting at his computer. The Boss approaches and says, "I need you to go on an international sales call." Dilbert asks, "How should I dress?" The Boss responds, "Salespeople should dress one level above the customer." Dilbert is dressed like God. He has a lightning bolt in one hand and a cherub staff in the other. He asks Dogbert, "What's better - the cherub or the lightning bolt?" Dogbert responds, "Take both. You can't overdress at the vatican."

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 - Dilbert by Scott Adams

Tags #functions to outsorce, #dont do well, #management, #sales, #quality control, #core competenece, #brown table startegy, #business

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Dilbert points to a slide and says, "As requested, I put together a list of functions we should outsource." Dilbert continues, "I limited my list to things we don't do well." The Boss and Wally listen as Dilbert's voice continues, "Marketing, quality control, engineering, finance, human resources, and customer support." Dilbert says, "That leaves us with our core competence..." Dilbert continues, "... Sitting around a brown table." Dilbert says, "And, of course, our ability to speak honestly without fear of retribution." The Boss says, "You will never get another raise as long as I'm alive." Dilbert responds, "Well, that puts a lot of pressure on the brown table strategy."

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 - Dilbert by Scott Adams

Tags #price quote, #every expense, #alice side agreement, #hidden costs, #customer punch vendor, #freaking weasel

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"As you requested, this price quote includes absolutely every expense you'll incur!" "If that's true, you won't mind signing the 'Alice Side Agreement." "'In the event of hidden costs, customer will repeatedly punch vendor while telling 'you freaking weasel!'" "Pen?"

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 - Dilbert by Scott Adams

Tags #disturbing news, #outsourced, #customer service function, #india, #subcontracted, #jobs to mexico, #lowest cost provider, #pay ourselves

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"I have some disturbing news." "We outsourced our customer-service function to India a few years ago." "So?" "Apparently, they subcontracted the job to Mexico." "Then Mexico subcontracted to Vietnam, who subcontracted to the Philippines.." "..Who subcontracted it to us." "It turns out that we're the lowest-cost provider because we lie about our hold times." "In summary, we pay ourselves to hose ourselves." "Are you thinking what I'm thinking?" "We should raise our prices?"

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 - Dilbert by Scott Adams

Tags #website, #customer success, #closest things, #complaint letters, #few words, #kick to kiss, #change context, #reviews, #technology

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"Tina, we need some customer success stories for the web site." "The closest things we have are these complaint letters. Just change a few words." "Change 'kick' to 'kiss' and this one is done, albeit disturbingly."

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 - Dilbert by Scott Adams

Tags #employee moral survey, #open, #honest, #communication from management, #death spiral, #looting comaony, #noise, #fishing lures, #e, #ploys suffer, #boss likes hurting, #sick boss, #negative force

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"I have the results of the employee morale survey." "The number one issue is 'not enough open and honest communication from management.'" "Well, okay. I'm willing to give that a try." "Management is looting the company while hiding the fact that we're in a death spiral." "Whenever you talk, I think about fishing lures until the noise stops." "When I see an employee suffer, it excites me in ways I don't understand." "On nine separate occasions I've fired bald guys because I thought they were you." "If this doesn't work for you. Let me know on next employee morale survey."

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 - Dilbert by Scott Adams

Tags #new version, #every feature, #current version, #leapfrog competition, #better products, #pile of crud

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The boss: "Hey, it's a customer!" The boss: "You're in luck; our next version has every feature you'll ever want!" Man: "It does?" "I was ready to buy your current version... but I guess I'll wait." The Boss: "When will our new version be ready?" Dilbert: "In a year." "The new version will leapfrog our competition." Man: "Leapfrog? That implies that they have better products right now." The Boss: "BUY OUR PRODUCT, YOU STINKIN' PILE OF CRUD!!" "SLAP!" "I have to run. Try not to blow the sale."

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 - Dilbert by Scott Adams

Tags #accidentally eat, #apple core, #care values, #customer service, #respect, #stem is loyalty, #teamwork, #apple product

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The Boss: "This apple will remind us of our CORE values: respect, customer service, and teamwork." Dilbert: "The apple's core is the part you throw away." The Boss: "Not always. Sometimes I accidentally eat it." Dilbert: "Maybe the stem can represent our loyalty to the company."

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 - Dilbert by Scott Adams

Tags #selling confidential data base, #customer information, #profitable, #virtually untectable, #highly unethical, #modern times, #facebook, #commercial, #branding

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The Boss: Did you ever think about selling our confidential data-base of customer information? It would be massively profitable while virtually undetectable, Catbert: But highly unethical. The boss: I don't know you any more. Catbert: Im yanking your chain . when do we start?