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A bald man says into the telephone, "Hello, is this the 'Help Desk'?" Dogbert wears a headset and sits at a computer. He replies, "No, that group got reengineered out of existence." Dogbert continues, "I'm the new 'No Help Whatsoever Desk.' My job is to make sure you never call again." The man asks, "Can you tell me how to make a pie chart?" Dogbert replies, "Crush your computer into small chunks, add flour and bake one hour." Dogbert continues, "While you're waiting, read the free novel we sent you. It's a Spanish story about a guy named 'Manual.'" Dogbert continues, "Repeat the process until you get the desired result." The man sits next to an oven reading an instruction manual. He thinks, "This lost a LOT in the translation."
Dogbert stands on a conference table next to a laptop and an overhead projector. He says to the Boss, Alice and Wally, "I've reduced your service costs by giving the technical-support group an unlisted phone number." Dogbert continues, "And a flaw in your product disables the customer's e-mail; they can't even write to you for help!" The Boss asks, "What if they ask a friend to e-mail us?" Alice responds, "People who use our product don't have friends." Wally asks, "Really? I use it."
Dilbert arrives at home carrying a briefcase. Dogbert sits on the armrest of the chair. Dilbert says, "I need your help, Dogbert." Dilbert carries Dogbert to the desk as he explains, "My company is downsizing. They told us to write our own job requirements then reapply for our jobs." Dogbert asks, "Why do you want to keep working for such a lame company?" Dilbert quips, "Loyalty!" Dilbert and Dogbert laugh. Dogbert says, "Good one." Dogbert says, "Okay. You must write your job requirements so you are the only one on earth who fits." Dilbert replies, "Right." Dogbert dictates, "The candidate must have six years experience sitting in a big box being micromanaged by a nitwit." Dilbert adds, "The candidate must have a festering cynicism and an acquired fear of action." Dogbert says, "Good." Dilbert says, "That narrows it to ten thousand employees." Dogbert says, "We'll have to focus on your physical abnormalities."
The Boss, Alice and Dilbert stand next to the coffee machine. The Boss says, "I need everybody to help in the shipping department today." The Boss continues, "Every product that ships before the end of the month gets counted as revenue for the fiscal year. Unfortunately, we don't have inventory." Dilbert, Alice and Wally each have an open box in front of them. The Boss continues, "So we'll ship whatever is lying around, book it as revenue and sort it out later." Wally reaches into his mouth and says, "This one's getting gum."
Dilbert, Wally and Alice sit at a conference table. The Boss points to a diagram created with an overhead projector and says, "This 3-D colored pie chart shows an unexplained rise in expenses." The Boss continues, "You each get a binder of colored pie charts so you can help find the cause of our rising expenses." Wally asks Dilbert and Alice, "How much do color copies cost?" Dilbert looks at the binder and says, "I think I see it!" Alice says, "It's not the 'magic eye,' Doofus."
Wally and Dilbert stand with the Boss. Dilbert says, "Wally and I came up with a great new product idea!" A voice says over an intercom, "Inspiration alert in effect!!" Another voice says, "Danger! New idea!" An arm extends down and drops a metal casing onto the Boss's head. The intercom says, "State your idea now." There is a large mallet poised over Dilbert's head that has written on it, "Crush-O-Matic." Dilbert says to Wally, "Um, you tell him."
Dogbert sits on the couch backrest. Dilbert says, "I have an ethical question, Dogbert." Dogbert replies, "I'm here to help." Dilbert asks, "Is it better to give customers a low quality product in a timely fashion . . ." Dilbert continues, "Or is it better to lie about product availability until the bugs are fixed?" Dogbert snaps his paw and replies, "I will need my assistant, Ratbert, to address your ethical question." Ratbert stands next to Dogbert on the backrest. Dogbert says, "Let's say Ratbert is a trusting and innocent customer." Dogbert slaps Ratbert on the back and says, "Suppose somebody abuses his trust like this . . ." Ratbert falls between the couch cushions. Dilbert sits with his leg crossed under him and looks at Ratbert. Dilbert asks, "How does this relate to my situation?" Dogbert replies, "To be honest, I wasn't listening to you."
The night shift manager brings a dog into Alice's cubicle and says to Alice, "This dog is specially trained to detect wasted resources." As the dog begins sniffing, the night manager continues, "He'll help me find out why your project is behind schedule even after adding me as manager." The dog holds an arrow with his tail and points it at the night manager. The manager says, "We'll begin as soon as he's done playing around."
Dilbert walks through the house thinking, "Where's Dogbert?" Dilbert sits on the couch and turns the television on with the remote control. He thinks, "Uh-oh." On a tv commercial, Dogbert sits at a desk wearing a sorcerer's hat. Dogbert asks, "Are you gullible? Do you spend money on stupid stuff?" Dogbert continues, "Call the 'Dogbert Gullible Friends Hotline' for help. Only four dollars per minute." On tv, a woman says into a telephone, "Hello, Dogbert. I bought an exercise machine and I'm still lazy." Dogbert says, "Please hold." The woman replies, "Okay." Dogbert says, "Call now, and I'll replace your old television with a new one that looks just like it, while you sleep!" Dogbert continues, "If you don't have a touch tone phone, stay on the line . . . Until you get one."
The Boss, Alice, Dogbert and Dilbert sit at a conference table. The Boss says, "The Dogbert Consulting Company will help us design a new company logo." Dogbert drinks a cup of coffee. The Boss asks, "When will you start?" Dogbert turns the empty coffee mug upside down on a piece of paper and says, "I just finished. I call it the brown ring of quality."