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Dogbert: I'm writing a book of my guesses about future trends. If it gets published then my guesses will seem more valid than other peoples. I'll charge huge fees to share my 'vision" with audiences. Dilbert: Why would people pay huge fees for guesses? Dogbert: Trend number one is that people aren't getting any smarter.
The Boss says, "I'm putting you in charge of getting our 'ISO 9000' certification." The Boss continues, "We don't know what it is but it looks great on brochures." Dilbert says, "I think it certifies that we follow a consistent process." The Boss says, "That's us, we always lie on our brochures."
Dogbert sits across from the Boss's desk. He hands the Boss a document and says, "Here's my bid to run your telemarketing company. Basically, it's no cost to you." Dogbert continues, "My telemarketers pay themselves. If they get a feeble-minded person on the phone they charge them triple and pocket the difference." The Boss says, "There's no way I can lose." Dogbert says, "Don't answer your home phone for a few weeks."
The Boss stands in front of a camera and Dogbert sits in a director's chair. Dogbert hands the Boss a script and says, "Stick to the script. Act sincere and beg your customers to forgive you." The Boss looks into the camera and reads, "It was wrong for us to sell keyboards with no 'Q.' We're sorry. We're morons." Dilbert and Dogbert sit on the couch watching the Boss's television commercial. In the advertisement, the Boss says, "We're dumber than squirrels. We hear voices and do what they command. I have broccoli in my socks." Dilbert says, "Good writing." Dogbert responds, "Thanks."
Dogbert stands on a conference table next to a laptop and an overhead projector. He says to the Boss, Alice and Wally, "I've reduced your service costs by giving the technical-support group an unlisted phone number." Dogbert continues, "And a flaw in your product disables the customer's e-mail; they can't even write to you for help!" The Boss asks, "What if they ask a friend to e-mail us?" Alice responds, "People who use our product don't have friends." Wally asks, "Really? I use it."
Alice says to Dilbert, "I heard that our software development work has been moved to the tiny nation of Elbonia." Dilbert responds, "Things can't get worse than that." The Boss approaches Dilbert and says, "Dilbert, you're in charge of integrating the Elbonian's software with our existing systems." Dilbert looks stunned. Dilbert says to Alice, "Okay, NOW it can't get any worse." The Boss adds, "You might want to get a tuberculosis vaccination."
The Boss sits across from two men from the buying company who are sitting on a couch. One man says, "In the 'due diligence' phase of our merger you will give us access to all of your proprietary information." The Boss asks, "Wouldn't that let you know how to crush us competitively? Couldn't you cancel the merger and take our customers without paying a cent?" As the two men struggle to control themselves, they think, "Must . . . contain maniacal . . . laugh . . ."
The caption says, "'Due diligence' before the merger." Alice sits at a table with a man who says, "You must reveal your secrets so my company knows what it's buying." Alice points to some documents in a binder and says, "All of our projects are doomed. Most of the good employees left. Our customers are starting a class action suit . . ." The man says, "At least the building is worth something." Alice points to her throat and says, "If you feel a tickle, that's asbestos."
Wally sits across from Catbert's desk. Catbert says, "According to my sources, you've been enjoying your job, Wally." Wally replies, "It was temporary. I don't know what got into me . . ." Catbert says, "Please refer to page one of the employee manual." Wally reads the manual, "Job satisfaction is the same as stealing from the company." Catbert says, "I'll have to charge you for admission unless I start hearing some shrieks of pain."
The Boss says, "Alice, I'm putting you in charge of developing our booth for the big trade show." The Boss says, "I picked you because the males in the department have disqualified themselves through a process of strategic incompetence." Alice asks Dilbert, "What is strategic incompetence?" Dilbert replies, "I had that written down someplace, but I lost it."