Helping Customer Comic Strips - Page 14
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"I'd like to return this scarf." "What's wrong with it?" "It isn't um...scarfy enough." "I'll just run your card through the computer and..." "Uh-oh...You're on our Bad Customer list. You've returned over a thousand items to this store." "In fact, you've purchased and returned this same scarf seventeen times." "Company policy says that I have to harvest your organs and sell them on eBay." "It was good while it lasted."
"Hello, I need some tech support." "What's your tech support password?" "I don't have one." "Well, then I can't help you." "Since when do you require a password?" "Usually right before lunch."
We can kick a field goal in the ninth inning if we use a full-court press. "Remember that you drive for show but you pick up the spare for dough." "Have you been helping Alice with her sports metaphors?" "Perhaps."
You're in charge of installing the system that Lyin' John sold to our biggest customer. "Lyin' John neglected to include the network and server in his sale. This is a financial sinkhole." "You take the joy out of delegating."
"Per your suggestion, I asked our customer to voluntarily pay us more money to cover our bidding error." "It might surprise you to learn that our customer doesn't like that idea." "You probably made it sound like a bad thing."
Our sales guy vastly underbid a job. Now it's my project to install the system in a way that's profitable. "Blame your customer for underspecifying the features then charge her through the nose for change orders." "Three million dollars for an electrical plug?" "The base model uses a potato battery."
The Boss: My doctor says it will be easier if I diet with a buddy. Do you want in on this? Tina: Good lord. I think I just developed an eating disorder! The Boss: They say the first 20 pounds are the easiest. Tina: NOT HELPING!"
Dilbert: When do you expect to come out with a new model? Vendor: In about two months. Dilbert: I'll wait and buy the new model. Vendor: Did I say two months? I meant never. Dilbert: Never? That must mean your company is going out of business and won't support this product. Vendor: What's a length of time between two months and never that would cause you to buy now?" Dilbert: One year. Vendor: Our new model comes out in a year. Dilbert: I'll wait until then. Vendor: You're the worst customer ever."
The Boss: "Prepare a proposal for this customer." Dilbert: "Why me?" "You were walking by. I had it in my head." "We can't win this business. We don't have the right products or expertise." The Boss: "Just say we do. We'll figure it out later." Dilbert: "They know we don't. And we'd still be the most expensive bidder." The Boss: "Bid low. We'll make it up with change orders and unexpected essential upgrades." Dilbert: "In other words, I've been randomly assigned to create lies for a proposal we can't win for a service we can't perform." The Boss: "You make competing sound bad."